Application Management Overview

IT executives continue to be challenged by their ability to meet cost and agility demands from their business partners. This is largely due to the fact that around 80% of today’s IT cost is predominantly devoted to “keeping the lights on,” leaving very little for “enabling business transformation” (20%). CIOs' priority is, therefore, to minimize the budget, effort and time for “business as usual” activities and focus on initiatives that will transform the business.

 

Sonata can partner with you for the transformation and take complete ownership of your existing applications. Through our relentless focus on productivity and continuous improvement, we help you drive down the cost and effort required for “business as usual” activities, while managing end-user satisfaction.
 

Sonata brings together a unique combination of a mid-sized IT services provider with a broad service portfolio that makes us the “right-sized application outsourcing partner” for upper mid-market enterprises. Our application management experience spans a wide range of application environments and technologies such as mainframes, AS / 400, Web & business intelligence applications as well as packaged applications (ERP / CRM / SCM) – backed by a proven track record of over 22 years. Irrespective of the size, we blend this with personalized service, management focus and proactive investments, designed to make your outsourcing effort a success.
 

 

 

 

Our services are delivered using an innovative Hybrid team structure -- consisting of dedicated core team, complemented by shared and variable teams -- which gives the customer the “best of both worlds,” including ready access to dedicated support for mission-critical systems as well as a flexible, “pay-per-use” ramp-up capability.