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Sonata's Business Intelligence services

Enhance your decision-support systems and build intelligent applications

Analyze the Past. Understand the Present. Predict the Future.

Making the best use of the available business information to make the right business decisions is the key to an organization's success and growth. However, sifting through all the information available to segregate what is required to make an informed business decision can be an arduous task.

Sonata's Business Intelligence (BI) services offer a panacea to this tricky problem.

Sonata's BI services

To preserve their competitive edge, firms must be agile and to be agile, they must be able to make timely and accurate business decisions, which in turn require constant business process improvement, flexible resource allocation and continuous monitoring of business information/data.

To achieve all these objectives can be difficult. In many corporate environments, information is stored in non-standard electronic formats that use standalone databases or files, which are difficult to be found and used. In such environments, consolidating business information across regions or business units becomes labor-intensive.

Transforming this information into actionable information requires its collection, reporting and analysis, which is time-consuming. Companies wanting to use their information assets to monitor and continuously improve their business processes look for solutions that :

	Make consolidation, management and integration of business information into analyses, business processes and back-end systems easier
	Automate the time-consuming processes of information reporting, analysis and distribution
	Provide industry-specific key performance indicators (KPIs)
	Transform information with limited executive-level visibility into information that is easily accessible across the enterprise

BI Practice at Sonata

End-to-End BI Offer Set

Sonata offers end-to-end Business Intelligence (BI) services. Its platter of BI services includes:

	Consultancy Services/BI Optimization Services, which help an organization assess its current BI implementation and offer a roadmap for an optimized BI setup.
	Development and Implementation Services (Framework-assisted), using Sonata's unique methodology, for ensuring a risk-free BI implementation and deployment. Sonata can also assist in migration services required for BI implementation.
	Packaged Analytics Framework, which includes Sonata's fully pre-built BI solutions for packaged applications.
	Maintenance and Support for the BI setup in an organization.

1. Consultancy Services / BI Optimization Services

The BI Optimization Services, as part of Sonata's consulting practice, have guided many enterprises' progress through various stages of BI maturity. Rather than looking at a short term, quick-fix solution to the problem, Sonata helps organizations align their BI roadmap with the organizational goals.

Using extensive questionnaires and solution templates, an organization's BI environment is assessed intensively. This involves observation of the organization's existing BI systems, study of documentation and personal interactions with IT Managers as well as Business Managers. This gives the consultant an accurate understanding of the state of BI implementation in an organization.

The gaps between the desired state and the existing state of BI implementation in an organization are identified clearly and a phased approach is laid out to fill the chasms. Based on this, a roadmap aimed at enhancing the BI maturity of the organization is developed. Sonata's BI Optimization Services engage the customer through a workshop and proof of concept-based approach, thereby reducing the risks and bringing more predictability to the entire process.

2. Development and Implementation Services

Sonata provides end-to-end BI solutions to enterprises. This includes

	Requirements Gathering
	Solution Design and Development
	Implementation and Training
	Production Support
	Post-Production Maintenance Support

Sonata has developed solution frameworks -- SonnetBI -- for specific sets of verticals in order to accelerate BI implementation while reducing the risks involved in traditional BI implementation. Having executed a number of projects for enterprises across the world in multiple technologies, Sonata has fine tuned its BI implementation approach and come up with its own unique implementation methodology, which is framework driven.

Sonata follows a clearly-defined, 7-step approach for BI implementation, which includes :

	Framework-led Requirements Gathering
	Gap Analysis
	Project Plan and Schedule
	Customization of Framework (Data/Cubes/Presentation) (Development, Migration and Testing)
	User and Security Mapping
	Training and Documentation
	Deployment Support and Handover

SonnetBI Framework : Benefits

	De-risks Requirement Gathering and reduces the scope creep.
	Saves up to 25% of implementation time
	Reduces effort by up to 30%.
	Iterative development i.e. project deliverable visibility is high during implementation.
	Minimizes post-delivery dissatisfaction since the customer is exposed to deliverable(s) right from Day 01.

During BI implementation in an organization, a BI or reporting solution might require migration from a technology to another technology of choice, to ensure interoperability and reduce the TCO by restricting the entire stack to a single environment. Sonata offers a variety of Migration Services including Database Migration and Reporting Solution Migration. Sonata has developed a migration engine -- Creme -- for migrating Crystal Reports to SSRS. Crème ensures risk-free migration of a large numbers of Crystal Reports to SSRS.

3. Packaged Analytics Framework

SonnetBI for ERP

Sonata's Analytics for ERP transform data into intelligence, enabling executives to gain insights into business performance to make rapid, better-informed business decisions.

SonnetBI for ERP facilitates analysis for ERP users by extracting data from ERPs and transforming it into information. The resulting information can be used to monitor business processes or identify global business opportunities. SonnetBI for ERP is a solution framework that reduces the time and cost of BI analysis and enables ERP users to re-use their data.

SonnetBI for CRM

Organizations are continuously striving to understand the potential costs and value of acquiring, retaining and satisfying a customer. To achieve this, they need to have a 360-degree view of their customer relationships.

Sonata's Sales, Service and Marketing analytics offer out-of-the-box KPIs to help business users make informed choices and thereby drive customer-focused business. Sonata's data mining models, built on the Unified Data Model, extract information from their CRM systems and perform analyses to provide insights into leads, opportunities, customers, service requests, etc. across multiple geographies, timelines and other dimensions.

Analytics based on predictive data mining helps business users prioritize the leads, opportunities, etc.

4. Maintenance and Support

Maintenance and Support commence from the date of deployment of BI services, where post-production support ID is provided. Incident and problem management are provided for all levels of support. Normal operations' support, inclusive of enhancements and fresh developments, are also carried out by Sonata.

Sonata also offers BI on Microsoft technologies. Know more about Sonata's Microsoft BI Solutions.

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