The customer – a leading European travel company – and its end-customers i.e. tourists faced a number of problems in using its Web channels for various travel-related services. To overcome such business challenges, the customer wanted to improve the architecture of its application, and enhance its features and functionalities. Sonata developed a content-driven Web platform, supporting multiple websites / applications across various channels, such as shops, call centers, etc., for the customer. This platform offered dynamic packaging of flights and accommodation, and facilitated search and bookings from across 12,000 accommodations, 2.2 million package holidays and 4 different flight inventory systems.