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Sonata’s IM services help a leading European provider of tourism services save huge operation costs
The customer, a leading European provider of tourism and shipping services, wanted to drive its operation costs down. To realize this objective, the customer wanted to transition its IT operations from its incumbent partner to another service provider, who could provide high quality yet cost-effective services. Sonata, with its broad spectrum of IT services, was a natural choice for the customer.
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Development of content-driven Web platform for a leading European travel company
The customer – a leading European travel company – and its end-customers i.e. tourists faced a number of problems in using its Web channels for various travel-related services. To overcome such business challenges, the customer wanted to improve the architecture of its application, and enhance its features and functionalities. Sonata developed a content-driven Web platform, supporting multiple websites / applications across various channels, such as shops, call centers, etc., for the customer. This platform offered dynamic packaging of flights and accommodation, and facilitated search and bookings from across 12,000 accommodations, 2.2 million package holidays and 4 different flight inventory systems.
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Development of Uniform Management System for an airline in the Middle-East
The customer, a leading airline in the Middle-East, wanted to automate their Uniform Management System, which was mapped to Oracle Inventory, for issuing uniforms to employees and updating stocks. Sonata developed an application on Oracle Applications Release 12 by customizing the required pages and developing the required custom interfaces of the Uniform Management System. Sonata also set up a Web Store by mapping the customer’s requirements to Oracle Inventory and HR Self-Service Modules, and interfacing Oracle Applications with barcode software.
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Development of Airline Cabin Services Management System to enhance the service levels of cabin crew
The customer, the fastest growing airline in the Middle East, in its quest to become the best airline in the world embarked on a new IT initiative -- development of a ‘Cabin Services Management System.’ The objective of this system was to resolve most of the challenges faced by the customer’s cabin crew division, with the objective of improving quality of services for their customers i.e. passengers.
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Functional test automation for a leading Middle East transportation and logistics firm
The customer needed a partner who could provide end-to-end Testing Services for their product. Better quality products and faster time to market were other key considerations. Sonata provided Managed Testing Services and was able to optimize costs and improve application quality
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Website development for retail estate for a market leader in travel and tours coordination
The customer and its end-customers required a Web selling application (commonly known as Web in Shops) for the Retail Estate for a market leader in Travel and Tours Coordination.
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Development, maintenance and implementation of an application software suite for a provider of airlines software solutions
The customer was looking for an Outsourced Product Development (OPD) partner that could develop new products and at the same time, provide offshore maintenance of products using a cost effective delivery model.
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Depot operation management for a global leading logistics and courier company
The customer, a leading logistics company had been using an outdated and inflexible Collection and Delivery Planning system running on a mainframe system, which impacted its strategic business changes. It required a solution that offers flexibility and scalability to streamline its Collection and Delivery process and support the current as well as future business strategies.
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Establishment of ODC for a global leading tourism & services group
The customer, a global leading tourism and services group, wanted to up its RoI in IT and improve its IT delivery process. Sonata set up an ODC for the customer, providing services such as Application Development, Application Management, Managed Testing and Packaged Implementation to it.
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Development of a portal-based application for a leading US-based aviation company
The customer’s key requirement was to build a portal-based application, which would facilitate seamless content and information access for its employees across various departments.
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Use of Quantified Agile+ to deliver OPD Services to a leading provider of innovative solutions to the airline industry
The customer, a leading provider of innovative BI and revenue integrity solutions to the airline industry, was looking for an OPD partner that could develop new products and also provide services for offshore maintenance of products cost-effectively. Sonata used Quantified Agile+ to meet these requirements of the customer.
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