Services

Sonata leverages on its rich experience of over 120 packaged application implementations to provide a gamut of services on Microsoft Dynamics AX and CRM to customers and partners, helping them benefit from their rich features and functionalities to derive more business value.

Sonata’s services include: 
 
  End-to-end Implementation and Rollouts (SonnetTORQ)
  Upgrades and Migrations (SonnetDUO)
  Support
  Business Intelligence and Dashboard Services
  Dynamics ISV Co-development
  Professional Services (SonnetPSI)

 

 
Sonata has an established Microsoft Center of Excellence to ensure that we assimilate the latest

Sonata has established a Microsoft Center of Excellence to assimilate latest Microsoft technologies and effectively deploy them on customer projects. The main areas of competency building at the Microsoft Competency Centre include Microsoft Dynamics, .NET based Application Development, Business Intelligence, Information Worker, Microsoft Office and migration from competitive technologies to Windows and .Net.

 

 

With more than 120 packaged application implementations and rollouts in numerous business domains, Sonata provides low-risk end-to-end services, built on mature methodologies, through a framework-driven approach and a proven cost-effective global delivery model. Sonata's service offerings extend across the full nine yards -- from Gap Analysis and Requirement Mapping to Deployment, Training and Post-Implementation Support.

With SonnetTORQ, its proven implementation and rollout methodology, Sonata ensures faster and effective implementations.

Sonata is a preferred Global Upgrade Partner for Microsoft. Based on its deep expertise in the earlier versions of Dynamics AX (4.0 and 2009), as well as early exposure to Microsoft Dynamics AX 2012, Sonata is in a unique space to help organizations upgrade to Microsoft Dynamics AX 2012.

 

 

Sonata offers extensive support to customers with its global delivery support, functional and core technical support, L1, L2 and L3 support through its established processes, and tool-based approach for reporting and tracking.

Sonata’s Packaged Application Support Framework is based on three levels of support:

 

 

 

Sonata helps large and medium enterprises optimize their investments in enterprise systems by developing Business Intelligence, Analytics and Reporting, and Business Performance Management solutions for them. Sonata leverages on SonnetBI framework for Microsoft Dynamics AX and CRM, powered by the Microsoft SQL Server platform and Microsoft Office Performance Point Server, to develop these solutions.

 

Sonata provides services that jump-start the development of vertical and horizontal add-ons on Microsoft Dynamics AX, NAV and CRM, enabling software product companies to achieve faster time-to-market.

Sonata has been a pioneer in providing Outsourced Software Product Development services to Independent Software Vendors (ISVs) helping them adopt to Microsoft tools and platforms including Microsoft Dynamics, .NET and Microsoft Office SharePoint Server (MOSS). Sonata's project experience spans over 100 ISVs including early-stage, growth and mature software product companies, across all stages of the product lifecycle.

 

Sonata’s Microsoft Dynamics offerings for ISVs encompass the following:

 

 
Sonata also helps software product companies integrate their software products with Microsoft Dynamics AX, NAV and CRM, using the best-fit EAI scenarios like BizTalk and Web services. Sonata also offers services for migrating from legacy and competitive platforms to Microsoft technologies.

 

 

Sonata has rich experience in the Professional Services Industry with strong domain knowledge and engineering expertise. Sonata’s offerings for Professional Services on Microsoft Dynamics AX, helps customers increase profitability and experience unmatched services that set them apart from the competition.  These offerings facilitate effective management of financial, human, and intellectual capital aspects of project-based organizations.

 

Sonata’s Professional Services for Microsoft Dynamics AX can help organisations better manage project teams, increase employee productivity, improve service capabilities, and accelerate billings while controlling costs through effective integration of client and project-related information.

Sonata’s offerings include: