Blog

Sep 14, 2017 - by Omkar H.N.
Less than a week from now, 200 speakers from India and abroad, over 750 companies, more than 100 exhibitors and over 2000 delegates from India and abroad will gather in Mumbai for one of the most significant retail industry events in India. The 14th edition of the India Retail Forum, IRF 2017, will be held at the Renaissance, Mumbai on 19 and 20th September 2017.The impact of this event promises to be huge given the dynamic nature and...
Jul 25, 2017 - by Omkar H.N.
Retailers typically use a variety of applications from different vendors for processes such as POS, Warehouse Management, Partner Balancing etc., in an effort to deliver maximum value and create a differentiated experience for customers. Integration of these various applications with the underlying Microsoft Dynamics platform is crucial to facilitate seamless flow of data. While integration with Microsoft products is much simpler, connecting to...
May 31, 2017 - by Omkar H.N.
Gartner has been talking about digital in retail for a while now, so the awareness on this has been building over the years. But over the last one year, one of biggest transitions we’ve seen is that digital has finally entered the conversation as a definite parameter for consideration when retailers evaluate any technology solution.Today,when we speak to our retail customers, we find that they actively look for solutions that support Social...
Nov 15, 2016 - by Peter Wilkinson
An emerging component of online technology is the degree to which new technologies are responding to customer needs while serving good process and financial performance.Whilst there are a number of technological initiatives taking advantage of serving customers in this way, three good examples of this are:Technologies that allow deep dives in to customer data, support effective analysis and drives focussed offers to well segmented customer...
Oct 4, 2016 - by K Venkataraman
Brick-and-mortar retailers faced three major challenges globally. The expanding presence of E-tailers, the growing proliferation of mobile, and staying relevant to their customers added to their woes. Read the blog to know about the own set of challenges that these problems brought on and how you can tackle them to give a holistic shopping experience to your customers across platforms, repeatedly.Over the last decade Brick & Mortar retailers...
Aug 25, 2016 - by Omkar H.N.
Today’s shopper, thanks to the internet,has better product knowledge than before, and sometimes even more than the sales person! The readily available web information, blogs, social media, expert review sites, retail and e-Commerce sites have all come together to make a net-savvy customer fully loaded with knowledge. Is this an opportunity or a threat? It all depends, on how you wish to use this change. There is a limit to how much a sales...
Feb 24, 2016 - by Rajsekhar Roy
The retailing industry is going through a revolution where technology redefines the traditional ways and standards of doing business. Interestingly, some of the challenges of using technology to remain competitive are best addressed by what successful retailers have always been good at - thinking about the customer first and placing emphasis on the customer's delight customer delight at the heart of the retailing operation. New technologies such...
Feb 16, 2016 - by sonata
Rapidly evolving customer behavior makes new age IT solutions an imperative for driving a comprehensive digital transformation strategy for businesses.What are the trends impacting retail business currently?Mobile: is a constant companion for shoppers before, during and after shopping expeditions thus, making it a key element of the new paths to purchase. Customer expects 24/7 engagement because shoppers are shopping on mobile anytime,...