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While the consumers remain at the forefront in adapting to the Digital Revolution, retailers need to delight customers with state-of-the-art ‘Unified Commerce’ capabilities.


BRICK & CLICK RETAIL PLATFORM

Brick & Click enables traditional retailers to take the quantum leap to the digital world by getting the best of store & online retail on one seamless platform.

Superior Customer Experience

  • Connected Web, Mobile & Store shopping- Search, buy, fulfill
  • Personalization- Cross/up-sell, Offers, Promotions, Loyalty
  • Digital In store experience

Smart Multi-Channel Operations

  • Single view of customer, inventory & operations
  • Flexible fulfillment & delivery
  • Supply chain efficiency

Next Gen Technology

  • Seamless Digital- Omni-channel, mobile, analytics, cloud-ready
  • Faster scalable deployment- Pre-built cloud platform and components
  • Turnkey solution- customize, implement, support

White Papers

DECODING THE RACE TO TRANSFORM GROCERY SHOPPING

Dueling digital innovations are driving consumers to reinvent how they shop for groceries.It is crucial to improve digital merchandising skills, it is better to do this together than alone. The traditional value chain players (producers, CPG brands, and retailers) are going to need to enhance their collaboration – especially around digital merchandising – in order to keep up.


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CUSTOMER JOURNEY LED RETAILING

Strategy, marketing and innovation experience powers a business success story. Insightful, customer-centric business strategies through effective analytics solutions propel businesses towards profitable results. The business model and values that an organization embodies is based on their tracking of the journey of consumers.


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OMNI-CHANNEL RETAILING – THE NEW NORMAL

This white paper discusses how emerging unified data platforms empower retailers to break the barrier between channels and successfully adopt Omni-Channel approach for their brick-and-click businesses. The retail industry is currently going through a once-in- a-generation transformation. There has been a rapid proliferation of mobile and internet, resulting in shoppers buying virtually anything, anytime, and anywhere using their preferred channel.


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WHY SONATA

Our niche focus, depth of understanding and proven expertise in Retail Systems of Engagement makes us stand out among our peers. Our retail software solutions help brands retain and enhance their customer base, and provide personalized and consistent omni-channel retail experiences.

Our Retail Center of Excellence brings together people, process and platforms to deepen domain capabilities and conceptualized cutting edge technology solutions, spanning across Microsoft Dynamics AX Retail, Hybris, BI, Analytics and Mobility Solutions