Extensive customizations increase migration complexity and technical debt.
// The business problem
Complex applications make modernization harder to execute
Enterprise business applications must support greater agility, connected operations and AI adoption. Yet heavily customized systems, fragmented platforms and complex integrations make modernization difficult, increasing migration effort while putting business continuity and time-to-value under pressure.
Fragmented ERP landscapes complicate integration and business processes.
Disconnected CRM platforms limit unified customer data visibility.
Legacy contact centers constrain AI-powered service transformation opportunities.
Manual migration and testing increase effort and delivery risk.
Modernization requires more than moving applications. Organizations need a clear migration roadmap, validated data, updated processes and controlled deployment to establish a secure, scalable Microsoft foundation for intelligent automation and ongoing improvement.
// Our solution
Four migration paths to an AI-ready Microsoft ecosystem
Sonata’s Migration Studio helps enterprises modernize business applications through AI-powered assessment, planning, migration and transformation. Combining automated analysis, data migration, testing and cutover support, it enables organizations to move to Microsoft platforms while modernizing processes and reducing risk, effort and time-to-value.
Dynamics AX to Dynamics 365
Modernize finance and supply chain management
Salesforce to Dynamics 365 CRM
Consolidate sales, service and customer insights
Avaya and Genesys contact center modernization
Transition to Dynamics 365 Contact Center
SAP and other ERP migrations
Move to Dynamics 365 Finance & Supply Chain Management
// Key features
Automation across the migration life cycle
Automated discovery reveals application modernization requirements.
AI-assisted fit-gap analysis informs migration planning.
Code analysis guides extension-based application modernization.
Automated data migration supports reliable validation.
Integration mapping supports connected Microsoft environments.
Legacy reporting transformation supports application modernization.
AI-assisted regression testing supports deployment readiness.
Cutover planning supports controlled production transitions.
// Benefits and outcomes
Modernize with greater confidence and business value
Accelerate time-to-value through automated assessment, migration and testing, supported by phased transformation programs aligned with business priorities.
Reduce complexity and technical debt by modernizing customizations, rationalizing integrations and simplifying fragmented enterprise application landscapes.
Lower CRM ownership and contact center operating costs through platform consolidation and cloud-based service modernization.
Strengthen scalability, security and compliance with a modern Microsoft foundation that supports evolving enterprise requirements.
Improve customer experience and agent productivity through omnichannel service transformation, virtual agents and AI-powered self-service capabilities.
Enable AI adoption with Copilot-ready modernization recommendations and access to embedded intelligence, analytics and automation.
// Sonata differentiators
Microsoft expertise backed by disciplined migration delivery
Proven business applications experience
Extensive transformation experience across enterprise and midmarket customers, spanning ERP, CRM, contact centers, data, integration and cloud
Purpose-built migration accelerators
AI-powered assessment, automated analysis, data migration tools and testing frameworks help reduce manual migration effort
Risk-based delivery methodology
Structured migration planning, deployment playbooks and cutover support guide execution across complex enterprise transformation programs
Business modernization alongside migration
Process optimization, user adoption and operational excellence remain central to transformation, alongside the technical platform transition
Global delivery with industry expertise
A global delivery model combines industry-specific accelerators and best practices to support phased transformation and measurable outcomes
Frequently Asked Questions
KNOWLEDGE REPOSITORYWhat is Sonata’s Migration Studio?
Sonata’s Migration Studio helps enterprises modernize business applications and migrate to Microsoft platforms through AI-powered assessment, planning and execution. It combines automated analysis, data migration, testing and cutover support with process modernization to reduce migration complexity, manual effort and delivery risk.
Which application migrations does Migration Studio support?
Migration Studio supports four migration paths: Dynamics AX to Dynamics 365; Salesforce to Dynamics 365 CRM; Avaya and Genesys to Dynamics 365 Contact Center; and SAP and other ERP systems to Dynamics 365 Finance & Supply Chain Management.
How does AI help accelerate application migration?
Migration Studio uses AI-assisted fit-gap analysis, code analysis and regression testing to support migration planning and deployment readiness. Automated discovery, data migration and validation help reduce manual effort, while modernization recommendations guide enterprises toward a Microsoft environment ready for AI adoption.
How does Sonata support migration from Dynamics AX to Dynamics 365?
Sonata supports Dynamics AX migration to Dynamics 365 through application discovery, fit-gap analysis, code analysis, data migration and testing. The approach helps enterprises modernize finance and supply chain processes, address existing customizations and plan a controlled transition to production.
How does Migration Studio support Salesforce to Dynamics 365 CRM migration?
Migration Studio helps enterprises move from Salesforce to Dynamics 365 CRM to consolidate sales, service and customer insights. Assessment, data migration, integration mapping and testing support the transition, while process optimization and user adoption remain part of the broader modernization approach.
Can Sonata modernize Avaya and Genesys contact centers?
Yes. Sonata supports the transition from Avaya and Genesys environments to Dynamics 365 Contact Center. The offering enables cloud-based service modernization, including omnichannel engagement, virtual agents and AI-powered self-service capabilities, to help improve customer experience and agent productivity.
Can Migration Studio support SAP and other ERP migrations to Dynamics 365?
Yes. Migration Studio supports migrations from SAP and other ERP systems to Dynamics 365 Finance & Supply Chain Management. Its capabilities include discovery, fit-gap analysis, data migration, integration mapping, reporting transformation and testing, supported by phased programs aligned with business priorities.
How does Migration Studio address customizations and complex integrations?
Migration Studio uses code analysis to guide extension-based modernization and integration mapping to clarify connections across applications. These capabilities help enterprises modernize customizations, rationalize integrations and reduce technical debt while simplifying fragmented application landscapes.
How does Sonata manage migration risk and business continuity?
Sonata combines structured migration planning, data validation, AI-assisted regression testing and deployment playbooks to support readiness. Cutover planning and phased transformation help control production transitions, while user adoption and process optimization support the operational changes associated with migration.
How can enterprises get started with Sonata’s Migration Studio?
Enterprises can request a demonstration or contact Sonata to discuss their applications, migration priorities and target Microsoft platforms. Assessment and planning help define modernization requirements and a migration roadmap, including opportunities to simplify processes and enable Copilot, analytics and intelligent automation.
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