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Summary

A leading Danish agri-business partnered with Sonata to overcome complex operational challenges and achieve their Agro 360 vision. By implementing Dynamics 365 F&O, Retail, Cloud POS, and Sonata's CTRM solution, the client streamlined operations, enhanced visibility, and optimized pricing strategies across their business.

About the Customer

A leading agricultural enterprise based in Denmark, specializing in farming products, with a revenue of $5 billion and a workforce of over 5,000 employees.

Pressure Points

Navigating Complex Contracts

Maneuvering through intricate contracts with specific weight, quality parameters, and precise calculations for optimal results.

Ensuring Accurate Quality Adjustments

Swift and flawless calculation of quality adjustments to safeguard profitability and maintain trust in the supply chain.

Overcoming System Disparities

Conquering the challenge of disparate systems from strategic acquisitions, which hindered consolidated operational visibility and efficiency.

Unifying Store Operations

Transforming disintegrated operations across 21 retail outlets into a cohesive, synchronized operation for optimized performance.

The client sought to elevate their operations by migrating to Dynamics 365 with Sonata’s CTRM solution, to enable efficient contract management, optimized pricing, and seamless trading.

Solutions

The client chose Sonata for their deep expertise in the agriculture sector, proven over 25+ years, and their strong product knowledge of Dynamics 365 ERP. Sonata's integrated CTRM solution within Dynamics 365 ensured a quick, seamless implementation with minimal training required.

Sonata implemented a comprehensive solution integrating D365 F&O, Retail, Cloud POS, and their proprietary CTRM solution to address the client's challenges.

Modernizing Operations 

Client embraced Sonata’s CTRM, integrated with ERP, standardizing operations across multiple units.

Unifying Insights

Sonata’s CTRM provided a unified platform for decision-makers, offering holistic insights and market agility.

Dynamic Pricing Strategies

Sonata’s CTRM tools enabled swift adaptation of contract pricing, optimizing profitability and nurturing partnerships.

Retail Transformation

Implemented Microsoft Dynamics Retail Cloud POS, enhancing customer satisfaction and digitizing the retail experience.

Technology Used

  • Dynamics 365 F&O
  • Dynamics 365 Retail, Cloud POS
  • CTRM

Results

Comprehensive Business Insight

Gained a 360-degree view of operations by consolidating data into a single, accessible platform, enhancing clarity, and enabling data-driven decisions.

Streamlined Fiscal Reporting

Achieved efficient and accurate fiscal reporting by integrating and reconciling data across systems, minimizing errors, and improving financial management.

Enhanced Operational Efficiency

Maximized efficiency in sourcing and trading by seamlessly integrating CTRM and ERP functions, empowering teams to make swift, informed decisions and seize opportunities.

Masterful Cost Control

Achieved precise control over costs with comprehensive visibility into contracts, pricing, positions, forex, and inventory, driving strategic decision-making and confidently navigating market fluctuations.

Empowering Farmers for Quality Excellence

Utilized IoT and Azure ML to support farmers, ensuring high-quality produce, stronger partnerships, and sustainable growth.

Revolutionized Retail Experience

Digitized the retail landscape and integrated eCommerce, providing customers with a seamless, unified experience across online and offline channels.

By the Numbers

1%

reduction in procurement operations cost

5%

TCO reduced by implementing cloud products

4 entities

CTRM implemented with 295 current users

22 retail stores

digitized in 25 days with D365 Retail & Cloud POS

35 POS

terminals implemented for the retail stores