Summary
A global precision components manufacturer was running a heavily customized, end-of-support AX 2009 environment with fragmented installations spread across geographies. Sonata partnered with them to implement Microsoft Dynamics 365 Finance & Operations, standardizing processes across production, procurement, sales, finance, and warehouse management, while layering in demand forecasting capabilities and a cloud data repository. The result: a future-ready ERP backbone with improved operational visibility, streamlined goods movement, and enhanced reporting across the enterprise.
Customer overview
Industry
Manufacturing (Precision Components)
Presence
APAC, North America, Europe
Revenue
USD $200mn
Revenue
USD $200mn
Pressure points
The client was operating on a legacy AX 2009 system with region-specific customizations and fragmented deployments across geographies. With support nearing end-of-life, the organization faced challenges in maintaining efficiency, consistency, and visibility across its global operations.
End-of-support AX 2009 environment creating operational and compliance risk
Heavy customizations making the system difficult to maintain, upgrade, or scale
Inefficient warehouse and production workflows hampering throughput
Staggered, inconsistent ERP installations across geographies
Limited visibility into cross-regional operations, costing, and inventory
Solution highlights
Sonata implemented Microsoft Dynamics 365 Finance & Operations to modernize the client’s ERP landscape. The solution standardized processes across geographies while integrating advanced warehouse management, demand forecasting, and a cloud-based data repository to enhance decision-making and operational efficiency.
Results that speak volumes
Improved efficiency of inbound/outbound goods movement
Enhanced reporting and workflows
Better visibility on operations and costing
Enhanced reporting and workflows

