Summary
A leading U.S.-based ocean carrier and logistics provider partnered with Sonata Software to modernize its legacy technology landscape and strengthen operational capabilities across its shipping, terminal, EDI, and order management systems. Sonata delivered end-to-end technology transformation spanning application modernization, cloud operations, enterprise automation, and AI-led innovation. As a result, the client improved platform scalability, elevated operational reliability, and established a strong foundation for ongoing digital innovation – including a leap in cloud compliance posture from 34% to 72%.
Customer overview
Industry
Logistics and distribution
(ocean shipping and supply chain services)
Headquarters
Hawaii, USA
Revenue
~$4.3B
Number of employees
~4,500
Pressure points
Legacy application landscapes limited scalability, agility, and long-term maintainability, especially in core shipment and fleet platforms
Required real-time insights into vessel schedules, cargo movement, and port activities
Legacy systems lacked AI-driven predictive analytics, limiting efficiency and increasing operational costs
Growing demand for customer-facing digital platforms for tracking, booking, and notifications
Solution highlights
Modernization of SPAN Alaska’s shipment management application from a legacy .NET cluster to a Spring Boot + React application on AWS
Development and support for key logistics platforms including GEMS, MLSC, EDI, RRM, TOS, FMP, and Milo
Delivery of reusable technical modules such as Batch Job Framework, Automated Reporting, Subscription Framework, Common Carrier EDI, EDI Queue Monitoring, and Reference Table UI
Enterprise RPA implementation, cloud operations, infrastructure support, CI/CD enablement, security governance, and AI-led operational assistants
Results that speak volumes
Accelerated the client's shift from legacy systems to a scalable, modern, and cloud-ready technology foundation
Strengthened reliability and business continuity across critical logistics, shipping, terminal, and EDI operations
Improved operational efficiency through automation, reusable frameworks, enhanced monitoring, and stronger security governance
Enabled IoT-based remote monitoring and control of refrigerated containers across vessels, barges, and terminals
Created a strong innovation pipeline by embedding AI and GenAI into real business use cases spanning document processing, data access, analytics, and operational troubleshooting
By the numbers
~9,988 refrigerated containers enabled with IoT-based remote monitoring and control across 15 vessels, 2 barges, and terminals
Cloud compliance posture improved from 34% to 72% through targeted remediation efforts
9,600+ non-compliant cloud resources remediated
60 auto-remediation Lambdas deployed; 180 applications protected by WAF
4 hours saved per PDF processed through RPA automation of the MLSC PO Portal
99.99% error reduction achieved in MLSC PO Portal automation
