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Summary

A global precision components manufacturer was running a heavily customized, end-of-support AX 2009 environment with fragmented installations spread across geographies. Sonata partnered with them to implement Microsoft Dynamics 365 Finance & Operations, standardizing processes across production, procurement, sales, finance, and warehouse management, while layering in demand forecasting capabilities and a cloud data repository. The result: a future-ready ERP backbone with improved operational visibility, streamlined goods movement, and enhanced reporting across the enterprise.

Customer overview

Industry

Manufacturing (Precision Components)

Presence

APAC, North America, Europe

Revenue

USD $200mn

Revenue

USD $200mn

Pressure points

The client was operating on a legacy AX 2009 system with region-specific customizations and fragmented deployments across geographies. With support nearing end-of-life, the organization faced challenges in maintaining efficiency, consistency, and visibility across its global operations.

End-of-support AX 2009 environment creating operational and compliance risk

Heavy customizations making the system difficult to maintain, upgrade, or scale

Inefficient warehouse and production workflows hampering throughput

Staggered, inconsistent ERP installations across geographies

Limited visibility into cross-regional operations, costing, and inventory

Solution highlights

Sonata implemented Microsoft Dynamics 365 Finance & Operations to modernize the client’s ERP landscape. The solution standardized processes across geographies while integrating advanced warehouse management, demand forecasting, and a cloud-based data repository to enhance decision-making and operational efficiency.

Results that speak volumes

Improved efficiency of inbound/outbound goods movement

Enhanced reporting and workflows

Better visibility on operations and costing

Enhanced reporting and workflows