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Panel and Market Surveys page.

Panel and market surveys

How we can help?

  • Quantify market awareness and brand perception across audiences and geographies.
  • Benchmark performance against key competitors to guide strategic planning.
  • Assess marketing effectiveness and campaign resonance through independent data.
  • Identify emerging customer needs and shifting purchase intentions early.
  • Provide statistically sound insights to support investment and innovation decisions.
  • Strengthen strategic foresight with continuous market intelligence tracking.

 

OUR CX OFFERINGS

Program consultation and design

  1. Identify research objectives and define target respondent demographics.
  2. Advise on sample size, markets and quotas to ensure statistical reliability.
  3. Design question frameworks capturing awareness, perception and behavioural intent.
  4. Incorporate competitive benchmarking and cross-market comparisons.

Data capture and action tracking

  1. Consolidate responses through automated pipelines and apply weighting as required.
  2. Validate data for completeness, consistency and representativeness.
  3. Track KPIs such as awareness, favourability and consideration over time.
  4. Integrate findings with client dashboards and marketing trackers.

Program creation and delivery

  1. Build and test multi-market surveys for online or mobile deployment.
  2. Recruit and validate respondents from proprietary and partner panels.
  3. Ensure GDPR and data privacy compliance across all markets.
  4. Manage fieldwork timelines and response monitoring in real time.

Reporting and analysis

  1. Provide country-specific insights with visual comparisons across demographics.
  2. Highlight emerging trends, market shifts and brand perception gaps.
  3. Translate findings into actionable marketing and CX recommendations.
  4. Deliver executive summaries aligned to business planning cycles.

What makes us different?

  • Global reach: Access to over 1 million verified panellists across 100+ markets for representative, scalable insights.
  • Precision targeting: Advanced profiling ensures each respondent matches your customer or competitor audience.
  • Speed to insight: Rapid data collection and analysis deliver actionable findings in days, not weeks.
  • Expert design: Surveys crafted by CX specialists to uncover attitudes, motivations and intent - not just opinions.
  • Integrated analytics: Results visualised in Sonata’s GDX platform for dynamic segmentation and cross-study comparison.
  • Trusted partner: Three decades of experience delivering statistically robust, decision-ready insights for global B2C leaders.