Automating the end-to-end severance approval workflow across HR, finance, and legal functions using Microsoft Copilot Agents, Power Automate, Dataverse, and Microsoft Teams, integrated with Workday extract data and simulated Oracle posting.
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Reducing severance cycle time by 50–60% using Microsoft Copilot and agentic AI
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Reducing contact center AHT by up to 30–40% with Microsoft Copilot integration in Dynamics 365
Enhancing contact center experience by integrating Microsoft Copilot with Facets and Dynamics 365 to reduce agent effort, improve response time, and increase first-call resolution
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Empowering leadership to reallocate automation spend with 100% ROI visibility and ~70% Faster Decision-Making
Centralized automation intelligence control tower consolidating telemetry from Power Platform, Intake Forms, Value Metrics, and related automation tooling into a single, canonical data model that surfaces leadership-grade KPIs on ROI, adoption, governance, and efficiency.
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