Sonata excels at transforming enterprise data into a robust data ecosystem that fuels AI-driven growth.

Empowering Businesses Through Collaboration
Sonata Software has been a cornerstone Microsoft Alliance Partner for over three decades, emblematic of a legacy marked by collaboration. Notably, Sonata holds esteemed positions as a member of Microsoft's Dynamics Inner Circle member - 4 years in a row and a featured and launch partner for Microsoft's Fabric initiative.
Sonata has 400+ global Microsoft clients, including Fortune 500 companies and over 3,500+ professionals specialized in Microsoft technologies across North America, the UK, Europe, ANZ, and APAC.
Sonata's unique modernization engineering approach, supported by the Lightning Suite and 16-step Platformation™ playbook, ensures swift transformations. By fostering agility & systems thinking, we accelerate time-to-market, enabling leading companies in Retail, Consumer Goods, Manufacturing, Distribution, Healthcare and Life Sciences, Banking, Financial service, and Insurance and Technology, Media, and Telecom to achieve success.






Our Global Footprint
As part of our growth strategy, we have structured our USA region into:
- Invest Verticals: Banking, Financial Services and Insurance (BFSI), and Healthcare and Life Sciences (HLS).
- Harvest Verticals: Retail, Manufacturing and Distribution (RMD) and Technology, Media and Telecom (TMT).
BFSI: Sonata addresses BFSI challenges with AI-driven solutions like Customer360 for personalized engagement, GenAI frameworks for lending modernization, and enhanced regulatory support.
HLS: Sonata aids HLS firms with GenAI to accelerate drug discovery, optimize costs via AI-powered Pharma 4.0, improve patient outcomes with digital solutions, and ensure regulatory compliance.
RMD: Sonata’s "Connected Retail" approach modernizes POS systems, digitizes operations, strengthens supply chains, and enables omnichannel customer experiences through data-driven platforms.
TMT: Sonata empowers TMT firms with AI-driven tools, cloud scalability, edge computing, and analytics to enhance product development, customer experiences, and operational efficiency.

In FY24, the Europe region transitioned into a distinct business unit, driven by the need to capitalize on the burgeoning business opportunities with enhanced focus and dedication. Throughout the year, Europe celebrated significant achievements, including securing a large deal with its largest new client, marked by a global deployment of Dynamics 365 across the client's global entities.
Another notable milestone was the breakthrough entry into the telecommunications industry by securing strategic engagements of one of Europe's largest Telecom companies. This expansion signals a pivotal moment, with expectations of growth in our telecom business across Europe in the years to come.
Since the introduction of Microsoft Fabric, Sonata in Europe has actively engaged with Microsoft in Nordics region and plans to extend this collaboration across continental Europe in Q1 and Q2 of FY25. The market's response to Sonata's offerings in Automation, AI, and Data & Analytics has shown notable growth throughout FY24, with further increases in demand anticipated.

The UK IT services market, valued at approximately £60B, is among the largest and most mature in region. It is poised for robust growth driven by digital transformation, cloud adoption, and evolving business needs. Sonata UK has been leveraging its modernisation engineering heritage with investments in advanced technologies such as AI, Cloud, Data, and Analytics to meet customer needs. The challenging macroeconomic climate has prompted our customers to reassess their operating models and enhance productivity to fund differentiated customer experiences.
Sonata is well-positioned to deliver business transformation by capitalising on these trends across various market segments, including BFSI, HLS, RMD and TMT. Sonata’s domain-centric approach, combined with global best practices and right-shoring of talent, positions us as a trusted navigator for our clients through:

The ANZ market is shaped by a mix of opportunities and challenges. The opportunities are digital transformation, creating resilient supply chains, cybersecurity, remote work and sustainability. The challenges being, slow economic recovery, rising cost of product and services, longer decision-making cycles and geopolitical uncertainty
Sonata’s strategic focus in this market is to capitalize on these opportunities and provide solutions to neutralize the existing challenges for clients within the RMD sectors. The key highlights of these verticals include a robust e-commerce sector, omnichannel integration, data analytics for personalization, supply chain optimization, and the adoption of contactless shopping technologies

Service Areas
Sonata Software, a global leader in digital transformation, specializes in delivering AI-driven Managed Cloud Optimization and Modernization Services tailored to meet these challenges.
Sonata Software offers tailored co-pilot solutions that combine AI and automation to drive these outcomes across industries.
Vendor Onboarding Agent on Azure marketplace
Warranty Claim Agent on Azure marketplace
A long time Inner Circle partner, Sonata offers global full-stack expertise. Our deep Microsoft Business Applications knowledge, assets, and tools help clients maximize Dynamics' potential.
SFR150 – Salesforce to Dynamics 365 Migration
SFR150 is a comprehensive migration program designed to help businesses transition from Salesforce to Microsoft Dynamics 365 in just 150 days
We offer data privacy solutions powered by AI-driven tooling that scans files and repositories to create a cataloged inventory of all personal data, structured and unstructured, across enterprise.
Sonata’s Microsoft cloud solutions are designed to harness the power of AI, transforming your cloud landscape to maximize performance, cost efficiency, and security.
Companies are increasingly seeking innovative ways to enhance their operational efficiency and maintain compliance while controlling costs.
Sonata's Power Platform services enhance business agility and customer experience by ensuring high availability and performance of cloud applications and infrastructure.
Case Studies
To support its global expansion and overcome the constraints of aging systems, a multinational industrial services company partnered with Sonata to modernize its digital infrastructure.
Sonata partnered with a fastest growing omnichannel eyewear retail chain to modernize their Microsoft Dynamics 365 finance and operations platform. Through comprehensive re-architecture and…
The client is the financial subsidiary of one of the world’s largest automobile manufacturers, and has been providing financing & other services to its customers.
Sonata helped a hi-tech manufacturer with a GenAI chatbot, enabling customers to autonomously resolve highly technical queries.
A global fragrance manufacturer was looking for a strategic partner to address their challenges with AX 2012 stability and performance issues.
Sonata implemented a comprehensive managed services solution for the UK and Ireland branches of a leading multinational pizza restaurant chain.
Sonata helped a leading software solutions company modernize their enterprise legal management (ELM) application by upgrading to the latest .NET framework using AI-enabled tools.
With a clear vision to modernize and scale, the client partnered with Sonata to drive transformation through an AI-led FinOps modernization solution.
Sonata's comprehensive solutions enabled the seamless integration of Salesforce CRM with Dynamics 365 CE.
Sonata Transformed the Loan Management Process for a Leading Real Estate Lender
A leading Indian financial services provider with operations in 17 different nations.
The client, a prominent financial institution, has established itself as a leader in the housing finance sector.
API management framework to enhance security, streamline operations, and improve developer engagement. By leveraging Azure API Management (APIM), the organization implemented advanced features…
A leading global financial institution partnered with Sonata to migrate from their outdated Lotus Notes-based system to a modern & efficient platform.
Sonata helped a leading financial services provider to achieve seamless, secure, and efficient operations across 500+ applications globally.
Insights
Life Sciences and Consumer Health industry is witnessing a significant shift in recent years. Previously, the focus was primarily on consolidating fragmented data from disparate systems
The Banking, Financial Services, and Insurance (BFSI) sector grapples with a multitude of challenges including the demand for round-the-clock customer support
Artificial Intelligence (AI) has become a transformative force across industries, revolutionizing business processes, decision-making, and customer experiences.
Testing generative AI systems is a complex task due to their non-deterministic nature, lack of transparency, resource intensiveness, ethical considerations, and evolving domain. However, it is…
One of our financial services customers, a leading union-owned bank, needed to prioritize data governance and auditability as the pre-requisite before starting data modernization, advanced…
In today's data-driven landscape, a well-defined data strategy is the backbone of business success. A cohesive data strategy considers end to end life cycle of the enterprise’s data journey.
Webinars
Business leaders across finance, procurement and operations are facing unprecedented challenges. Manual processes, data silos and inefficient workflows are no longer sustainable in today's…
Discover how migrating from Salesforce to Microsoft D365 transforms CRM for banking and insurance, cuts TCO, boosts sales, and modernizes ERP with Gen AI Co-Pilot insights.
The Sonata Masterclass Series explored disruptive tech enabling agile, productive, and cost-efficient businesses in a webinar on D365 Copilot for smarter operations.
Microsoft Dynamics 365 CE revolutionizes CRM with AI-driven innovation, maximizing CRM value. Experts share insights on futureproofing operations in this transformative webinar.
Explore AI-driven automation in manufacturing to boost efficiency and productivity. Experts discuss modernizing RPA and strategies for reducing costs and accelerating digital transformation.
Transform healthcare with AI-driven automation to improve operations and productivity. Experts offer strategies for modernizing RPA, reducing costs, and accelerating digital transformation.
Watch the Fireside Chat recording to discover how data-driven strategies can transform retail, enhance customer relationships, and create impactful, lifecycle-spanning consumer experiences.
Resources
Our Lightning Data Suite, powered by Harmoni.AI, fast-tracks data modernisation, making it AI-ready with unmatched speed and efficiency.
Unlocking transformative growth through Sonata’s expertise in AI-powered business solutions





