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Empowering Businesses Through Collaboration

Sonata Software has been a cornerstone Microsoft Alliance Partner for over three decades, emblematic of a legacy marked by collaboration. Notably, Sonata holds esteemed positions as a member of Microsoft's Dynamics Inner Circle member - 4 years in a row and a featured and launch partner for Microsoft's Fabric initiative.

Sonata has 400+ global Microsoft clients, including Fortune 500 companies and over 3,500+ professionals specialized in Microsoft technologies across North America, the UK, Europe, ANZ, and APAC.

Sonata's unique modernization engineering approach, supported by the Lightning Suite and 16-step Platformation™ playbook, ensures swift transformations. By fostering agility & systems thinking, we accelerate time-to-market, enabling leading companies in Retail, Consumer Goods, Manufacturing, Distribution, Healthcare and Life Sciences, Banking, Financial service, and Insurance and Technology, Media, and Telecom to achieve success.

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Our Global Footprint

As part of our growth strategy, we have structured our USA region into:

  • Invest Verticals: Banking, Financial Services and Insurance (BFSI), and Healthcare and Life Sciences (HLS).
  • Harvest Verticals: Retail, Manufacturing and Distribution (RMD) and Technology, Media and Telecom (TMT).

BFSI: Sonata addresses BFSI challenges with AI-driven solutions like Customer360 for personalized engagement, GenAI frameworks for lending modernization, and enhanced regulatory support.

HLS: Sonata aids HLS firms with GenAI to accelerate drug discovery, optimize costs via AI-powered Pharma 4.0, improve patient outcomes with digital solutions, and ensure regulatory compliance.

RMD: Sonata’s "Connected Retail" approach modernizes POS systems, digitizes operations, strengthens supply chains, and enables omnichannel customer experiences through data-driven platforms.

TMT: Sonata empowers TMT firms with AI-driven tools, cloud scalability, edge computing, and analytics to enhance product development, customer experiences, and operational efficiency.

US

In FY24, the Europe region transitioned into a distinct business unit, driven by the need to capitalize on the burgeoning business opportunities with enhanced focus and dedication. Throughout the year, Europe celebrated significant achievements, including securing a large deal with its largest new client, marked by a global deployment of Dynamics 365 across the client's global entities.

Another notable milestone was the breakthrough entry into the telecommunications industry by securing strategic engagements of one of Europe's largest Telecom companies. This expansion signals a pivotal moment, with expectations of growth in our telecom business across Europe in the years to come.

Since the introduction of Microsoft Fabric, Sonata in Europe has actively engaged with Microsoft in Nordics region and plans to extend this collaboration across continental Europe in Q1 and Q2 of FY25. The market's response to Sonata's offerings in Automation, AI, and Data & Analytics has shown notable growth throughout FY24, with further increases in demand anticipated.

The UK IT services market, valued at approximately £60B, is among the largest and most mature in region. It is poised for robust growth driven by digital transformation, cloud adoption, and evolving business needs. Sonata UK has been leveraging its modernisation engineering heritage with investments in advanced technologies such as AI, Cloud, Data, and Analytics to meet customer needs. The challenging macroeconomic climate has prompted our customers to reassess their operating models and enhance productivity to fund differentiated customer experiences.

Sonata is well-positioned to deliver business transformation by capitalising on these trends across various market segments, including BFSI, HLS, RMD and TMT. Sonata’s domain-centric approach, combined with global best practices and right-shoring of talent, positions us as a trusted navigator for our clients through:

The ANZ market is shaped by a mix of opportunities and challenges. The opportunities are digital transformation, creating resilient supply chains, cybersecurity, remote work and sustainability. The challenges being, slow economic recovery, rising cost of product and services, longer decision-making cycles and geopolitical uncertainty

Sonata’s strategic focus in this market is to capitalize on these opportunities and provide solutions to neutralize the existing challenges for clients within the RMD sectors. The key highlights of these verticals include a robust e-commerce sector, omnichannel integration, data analytics for personalization, supply chain optimization, and the adoption of contactless shopping technologies

Service Areas

AI Driven Data Platform Modernization

Sonata excels at transforming enterprise data into a robust data ecosystem that fuels AI-driven growth.

Sonata’s AI-driven cloud modernization

Sonata Software, a global leader in digital transformation, specializes in delivering AI-driven Managed Cloud Optimization and Modernization Services tailored to meet these challenges.

Empowering digital transformation with AI Microsoft Copilot solutions

Sonata Software offers tailored co-pilot solutions that combine AI and automation to drive these outcomes across industries.

Vendor Onboarding Agent on Azure marketplace
Warranty Claim Agent on Azure marketplace

Modern experience - Dynamics 365 sales, marketing and services

A long time Inner Circle partner, Sonata offers global full-stack expertise. Our deep Microsoft Business Applications knowledge, assets, and tools help clients maximize Dynamics' potential.

SFR150 – Salesforce to Dynamics 365 Migration

SFR150 is a comprehensive migration program designed to help businesses transition from Salesforce to Microsoft Dynamics 365 in just 150 days

Modern and trusted cybersecurity solutions

We offer data privacy solutions powered by AI-driven tooling that scans files and repositories to create a cataloged inventory of all personal data, structured and unstructured, across enterprise.

Building and modernizing AI apps on Azure

Sonata’s Microsoft cloud solutions are designed to harness the power of AI, transforming your cloud landscape to maximize performance, cost efficiency, and security.

Autonomous ERP: Dynamics F&O

Companies are increasingly seeking innovative ways to enhance their operational efficiency and maintain compliance while controlling costs.

Intelligent automation and low code

Sonata's Power Platform services enhance business agility and customer experience by ensuring high availability and performance of cloud applications and infrastructure.

AI agents & assistants

Healthcare Assistant

AI-driven solution to smoothen the Ticket Processing, Document Validation & Notification Workflow for Support Agents, Compliance, Quality review teams and System Administrators.

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Vendor Onboarding Agent

Vendor Onboarding Assistant – AI-Powered Automation on Azure. Automate Vendor Onboarding with AI-driven document processing, workflow automation, and seamless ERP integration on Microsoft Azure.

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Benefit Inquiry Agent

Instant access to member and plan data for fast, precise benefit insights.

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Intelligent Order Intake and Processing Agent

Automates end-to-end sales orders for faster, accurate processing with seamless ERP integration

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Purchase agreement assistant

Automate end-to-end purchase agreement creation in Dynamics 365 with AI-driven contract extraction

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Warranty Claim Agent

Automate warranty claim management with intelligent workflows, eligibility validation, and end-to-end visibility across the claim lifecycle.

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Q&A and Procurement Assistant

Enable Teams-based natural language policy Q&A and automated hardware procurement workflows with eligibility checks, approvals, JIRA ticketing, and real-time status visibility.

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CFO/Controller Assistant

Ask finance questions in natural language and get real-time, validated insights from Dynamics 365 F&O – complete with drill-downs, variance explanations, risk signals, and recommended next actions.

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Lightning Data Suite

Accelerates enterprise data modernization using AI, automation, and intelligent accelerators to migrate, govern, and trust data on modern cloud platforms.

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Case Studies

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Threads of excellence
Threads of excellence

Sonata Software partnered with a leading Indian fashion retail company to reimagine its customer service operations across the pre-purchase, purchase, and post-purchase stages. By implementing…

Building a smarter backbone img
Building a smarter backbone

A leading contractor-focused retail division partnered with Sonata Software to modernize its operations by replacing outdated legacy systems with Microsoft Dynamics 365 Finance & Operations.…

Accelerating digital traction
Accelerating digital traction

A leading Canadian tire and automotive services provider partnered with Sonata Software to modernize its 13-year-old ERP landscape and transform store operations. By replacing its legacy AX 2009…

Driving digital logistics
Driving digital logistics

A leading U.S. logistics and supply chain provider partnered with Sonata Software to accelerate digital transformation across enterprise systems, fleet operations, and analytics. Through cloud…

Building the future of retail
Building the future of retail

A leading multinational retailer partnered with Sonata Software to modernize and scale its IT infrastructure in alignment with its global expansion goals. Through a dedicated service delivery…

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Building a unified digital core - A global manufacturer drives efficiency and visibility with…

A global manufacturing leader specializing in mining equipment manufacturing and services along with construction chemicals partnered with Sonata Software to modernize its enterprise operations by…

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Azure ascent
Seamless cloud migration from AWS to Azure for a leading CX solutions provider

Sonata Software successfully helped a global leader in customer experience (CX) solutions migrate their critical application stack from AWS to Microsoft Azure. Using a hybrid approach of lift-and-…

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Driving Productivity and Cost Savings through Seamless CRM Integration in Ireland’s Telecom Industry

In the face of a complex merger between two prominent players in Ireland's Telecom industry, Sonata's comprehensive solutions enabled the seamless integration of Salesforce CRM with Dynamics 365…

.Net done right
Modernizing application landscape for a tech major with Sonata's .NET standard upgrade

Sonata enabled a tech company to modernize and streamline over 180 legacy applications by migrating from .NET Framework 4.8 to .NET Standard 2.0. This strategic transformation led to performance…

NET for Legal
Accelerating ELM modernization for a software solutions provider with Sonata’s .NET expertise

Sonata helped a leading software solutions company modernize their enterprise legal management (ELM) application by upgrading to the latest .NET framework using AI-enabled tools.

Calling for change
Modernizing financial operations with Sonata’s AI-led FinOps transformation

With a clear vision to modernize and scale, the client partnered with Sonata to drive transformation through an AI-led FinOps modernization solution.

Telecom Fusion Triumph
Driving Productivity and Cost Savings through Seamless CRM Integration in Ireland’s Telecom Industry

Sonata's comprehensive solutions enabled the seamless integration of Salesforce CRM with Dynamics 365 CE.

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A Revolution  Worth The Money
Optimizing Financial Services with Azure-Based UPI Payment Platform Modernization

A leading Indian financial services provider revolutionized their UPI-based payment platform through strategic enhancement and cloud modernization initiatives.

LeveragingDynamics
Leveraging Dynamics 365 On-Premises

This leading Mutual Fund Management company with over 5000 employees brings domestic market strength and a proven track record of successfully building businesses that focus on meeting customer…

Revolutionized
Sonata Transformed the Loan Management Process for a Leading Real Estate Lender

Sonata Transformed the Loan Management Process for a Leading Real Estate Lender

Next-gen Digital Payment Solutions
Sonata Drives Payment Transformation for Leading Retail Bank's Merchant Services

A leading Indian financial services provider with operations in 17 different nations.

hdfc
Sonata Unlocks Growth for a Leading Housing Finance Company by Seamless Implementation of DevOps…

The client, a prominent financial institution, has established itself as a leader in the housing finance sector.

Perfect Connections
Modernizing Payment API Infrastructure for Enhanced Security with Azure APIM

API management framework to enhance security, streamline operations, and improve developer engagement. By leveraging Azure API Management (APIM), the organization implemented advanced features…

Insights

RPA Tools
The Leading RPA Tools for Unlocking Enterprise Efficiency

Robotic Process Automation (RPA) continues to drive enterprise efficiency, automating tasks across diverse sectors. The benefits are strikingly similar regardless of the use case: bolstered…

Unlocking the Power of MS Fabric
Transforming Healthcare & Life Sciences: Unlocking the Power of MS Fabric

Microsoft Fabric, a Software-as-a-Service platform, tackles challenges encountered by Healthcare and Life Sciences leaders, including issues like data volume, interoperability, and regulatory…

Microsoft Fabric for the Healthcare Industry
Unlocking the Future: Microsoft Fabric for the Healthcare Industry

Microsoft Fabric supports patient-centered care by facilitating easier access to health records and streamlining communication channels between patients and providers. It also offers enhanced data…

A Date with MS Fabric event
Key Takeaways from the A Date with Microsoft Fabric Event

Life Sciences and Consumer Health industry is witnessing a significant shift in recent years. Previously, the focus was primarily on consolidating fragmented data from disparate systems

BFSI Gen AI
Why BFSI Leaders Need to Invest in Generative AI Chatbots Now

The Banking, Financial Services, and Insurance (BFSI) sector grapples with a multitude of challenges including the demand for round-the-clock customer support

Why Microsoft Fabric is Critical for AI-Driven Enterprises
Why Microsoft Fabric is Critical for AI-Driven Enterprises

Artificial Intelligence (AI) has become a transformative force across industries, revolutionizing business processes, decision-making, and customer experiences.

Webinars

Reimagine business processes
Reimagine business processes with Microsoft Copilot and AI: Driving efficiency and agility

Business leaders across finance, procurement and operations are facing unprecedented challenges. Manual processes, data silos and inefficient workflows are no longer sustainable in today's…

Digitally Transform your CRM in Banking
Digitally Transform your CRM in Banking, Insurance & Capital Markets Industries

Discover how migrating from Salesforce to Microsoft D365 transforms CRM for banking and insurance, cuts TCO, boosts sales, and modernizes ERP with Gen AI Co-Pilot insights.

Decode Co-pilot
The Future of Finance: Leveraging D365 Copilot for Smarter Operations

The Sonata Masterclass Series explored disruptive tech enabling agile, productive, and cost-efficient businesses in a webinar on D365 Copilot for smarter operations.

Your Path to Connected AI-driven Customer Experience
Your Path to Connected AI-driven Customer Experience: Migration to Dynamics 365 CE

Microsoft Dynamics 365 CE revolutionizes CRM with AI-driven innovation, maximizing CRM value. Experts share insights on futureproofing operations in this transformative webinar.

Manufacturers Leveraging Intelligent business automation
Manufacturers Leveraging Intelligent business automation to Optimise Operations

Explore AI-driven automation in manufacturing to boost efficiency and productivity. Experts discuss modernizing RPA and strategies for reducing costs and accelerating digital transformation.

AI-driven Automation
AI-driven Automation with Microsoft Power Platform

Transform healthcare with AI-driven automation to improve operations and productivity. Experts offer strategies for modernizing RPA, reducing costs, and accelerating digital transformation.

fireside
Driving Retail Revenue Growth and Profitability with AI-Powered C360

Watch the Fireside Chat recording to discover how data-driven strategies can transform retail, enhance customer relationships, and create impactful, lifecycle-spanning consumer experiences.

Resources

Secure Your Clinic with IT Modernisation
Secure Your Clinic with IT Modernisation

The true value in delivering the best healthcare experience lies in enhancing patient safety and optimizing clinical operations.

Make your Data AI-Ready with Sonata
Make your Data AI-Ready with Sonata

Our Lightning Data Suite, powered by Harmoni.AI, fast-tracks data modernisation, making it AI-ready with unmatched speed and efficiency.

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Transform your ERP into an AI-powered growth engine with Sonata Software

Migrate and modernize your ERP for a future-ready enterprise

ai-business-solutions
Your AI-first dynamics growth partner

Unlocking transformative growth through Sonata’s expertise in AI-powered business solutions

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