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Empowering Businesses Through Collaboration

Sonata Software has been a cornerstone Microsoft Alliance Partner for over three decades, emblematic of a legacy marked by collaboration. Notably, Sonata holds esteemed positions as a member of Microsoft's Dynamics Inner Circle member - 4 years in a row and a featured and launch partner for Microsoft's Fabric initiative.

Sonata has 400+ global Microsoft clients, including Fortune 500 companies and over 3,500+ professionals specialized in Microsoft technologies across North America, the UK, Europe, ANZ, and APAC.

Sonata's unique modernization engineering approach, supported by the Lightning Suite and 16-step Platformation™ playbook, ensures swift transformations. By fostering agility & systems thinking, we accelerate time-to-market, enabling leading companies in Retail, Consumer Goods, Manufacturing, Distribution, Healthcare and Life Sciences, Banking, Financial service, and Insurance and Technology, Media, and Telecom to achieve success.

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Our Global Footprint

As part of our growth strategy, we have structured our USA region into:

  • Invest Verticals: Banking, Financial Services and Insurance (BFSI), and Healthcare and Life Sciences (HLS).
  • Harvest Verticals: Retail, Manufacturing and Distribution (RMD) and Technology, Media and Telecom (TMT).

BFSI: Sonata addresses BFSI challenges with AI-driven solutions like Customer360 for personalized engagement, GenAI frameworks for lending modernization, and enhanced regulatory support.

HLS: Sonata aids HLS firms with GenAI to accelerate drug discovery, optimize costs via AI-powered Pharma 4.0, improve patient outcomes with digital solutions, and ensure regulatory compliance.

RMD: Sonata’s "Connected Retail" approach modernizes POS systems, digitizes operations, strengthens supply chains, and enables omnichannel customer experiences through data-driven platforms.

TMT: Sonata empowers TMT firms with AI-driven tools, cloud scalability, edge computing, and analytics to enhance product development, customer experiences, and operational efficiency.

US

In FY24, the Europe region transitioned into a distinct business unit, driven by the need to capitalize on the burgeoning business opportunities with enhanced focus and dedication. Throughout the year, Europe celebrated significant achievements, including securing a large deal with its largest new client, marked by a global deployment of Dynamics 365 across the client's global entities.

Another notable milestone was the breakthrough entry into the telecommunications industry by securing strategic engagements of one of Europe's largest Telecom companies. This expansion signals a pivotal moment, with expectations of growth in our telecom business across Europe in the years to come.

Since the introduction of Microsoft Fabric, Sonata in Europe has actively engaged with Microsoft in Nordics region and plans to extend this collaboration across continental Europe in Q1 and Q2 of FY25. The market's response to Sonata's offerings in Automation, AI, and Data & Analytics has shown notable growth throughout FY24, with further increases in demand anticipated.

The UK IT services market, valued at approximately £60B, is among the largest and most mature in region. It is poised for robust growth driven by digital transformation, cloud adoption, and evolving business needs. Sonata UK has been leveraging its modernisation engineering heritage with investments in advanced technologies such as AI, Cloud, Data, and Analytics to meet customer needs. The challenging macroeconomic climate has prompted our customers to reassess their operating models and enhance productivity to fund differentiated customer experiences.

Sonata is well-positioned to deliver business transformation by capitalising on these trends across various market segments, including BFSI, HLS, RMD and TMT. Sonata’s domain-centric approach, combined with global best practices and right-shoring of talent, positions us as a trusted navigator for our clients through:

The ANZ market is shaped by a mix of opportunities and challenges. The opportunities are digital transformation, creating resilient supply chains, cybersecurity, remote work and sustainability. The challenges being, slow economic recovery, rising cost of product and services, longer decision-making cycles and geopolitical uncertainty

Sonata’s strategic focus in this market is to capitalize on these opportunities and provide solutions to neutralize the existing challenges for clients within the RMD sectors. The key highlights of these verticals include a robust e-commerce sector, omnichannel integration, data analytics for personalization, supply chain optimization, and the adoption of contactless shopping technologies

Service Areas

AI Driven Data Platform Modernization

Sonata excels at transforming enterprise data into a robust data ecosystem that fuels AI-driven growth.

Sonata’s AI-driven cloud modernization

Sonata Software, a global leader in digital transformation, specializes in delivering AI-driven Managed Cloud Optimization and Modernization Services tailored to meet these challenges.

Empowering digital transformation with AI Microsoft Copilot solutions

Sonata Software offers tailored co-pilot solutions that combine AI and automation to drive these outcomes across industries.

Vendor Onboarding Agent on Azure marketplace
Warranty Claim Agent on Azure marketplace

Modern experience - Dynamics 365 sales, marketing and services

A long time Inner Circle partner, Sonata offers global full-stack expertise. Our deep Microsoft Business Applications knowledge, assets, and tools help clients maximize Dynamics' potential.

SFR150 – Salesforce to Dynamics 365 Migration

SFR150 is a comprehensive migration program designed to help businesses transition from Salesforce to Microsoft Dynamics 365 in just 150 days

Modern and trusted cybersecurity solutions

We offer data privacy solutions powered by AI-driven tooling that scans files and repositories to create a cataloged inventory of all personal data, structured and unstructured, across enterprise.

Building and modernizing AI apps on Azure

Sonata’s Microsoft cloud solutions are designed to harness the power of AI, transforming your cloud landscape to maximize performance, cost efficiency, and security.

Autonomous ERP: Dynamics F&O

Companies are increasingly seeking innovative ways to enhance their operational efficiency and maintain compliance while controlling costs.

Intelligent automation and low code

Sonata's Power Platform services enhance business agility and customer experience by ensuring high availability and performance of cloud applications and infrastructure.

AI agents & assistants

Healthcare Assistant

AI-driven solution to smoothen the Ticket Processing, Document Validation & Notification Workflow for Support Agents, Compliance, Quality review teams and System Administrators.

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Vendor Onboarding Agent

Vendor Onboarding Assistant – AI-Powered Automation on Azure. Automate Vendor Onboarding with AI-driven document processing, workflow automation, and seamless ERP integration on Microsoft Azure.

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Benefit Inquiry Agent

Instant access to member and plan data for fast, precise benefit insights.

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Intelligent Order Intake and Processing Agent

Automates end-to-end sales orders for faster, accurate processing with seamless ERP integration

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Purchase agreement assistant

Automate end-to-end purchase agreement creation in Dynamics 365 with AI-driven contract extraction

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Warranty Claim Agent

Automate warranty claim management with intelligent workflows, eligibility validation, and end-to-end visibility across the claim lifecycle.

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Q&A and Procurement Assistant

Enable Teams-based natural language policy Q&A and automated hardware procurement workflows with eligibility checks, approvals, JIRA ticketing, and real-time status visibility.

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CFO/Controller Assistant

Ask finance questions in natural language and get real-time, validated insights from Dynamics 365 F&O – complete with drill-downs, variance explanations, risk signals, and recommended next actions.

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Lightning Data Suite

Accelerates enterprise data modernization using AI, automation, and intelligent accelerators to migrate, govern, and trust data on modern cloud platforms.

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Case Studies

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Building blocks of digital success
Building blocks of digital success

A leading US-based contractor services retailer, operating as a division of a global home improvement giant, partnered with Sonata to modernize its legacy ERP landscape. Sonata migrated the client…

Grains of insight, powered by data
Grains of insight, powered by data

A global manufacturing leader in Agri-tech and animal nutrition struggled with fragmented expense data across D365, leading to inconsistent reporting and delayed insights. Sonata Software…

Precision meets performance
Precision meets performance

A global precision components manufacturer was running a heavily customized, end-of-support AX 2009 environment with fragmented installations spread across geographies. Sonata partnered with them…

Crafting clinical precision
Crafting clinical precision

Sonata Software partnered with a leading global medical equipment manufacturer to enhance their Microsoft Dynamics 365 Finance & Operations environment across multiple countries. Through…

Clearer vision
Clearer vision smarter operations

A global optical manufacturer partnered with Sonata Software to strengthen its production, finance, and operational processes through a modernized Dynamics 365 Finance & Operations platform.…

Polishing Retail
Polishing retail performance with AI

Sonata Software partnered with a leading luxury jewelry retailer to transform their operations through AI-driven innovation. By developing a unified 'One Copilot' solution powered by Microsoft…

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Care powered by intelligence
Care powered by intelligence

Sonata Software helped a leading Australian out-of-school hours care (OSHC) provider adopt generative AI by establishing an AI strategy, building a centre of excellence (CoE), and deploying an AI-…

Connectivity meets cloud
Connectivity meets cloud

Sonata Software helped the client transition from outdated, on-premise systems to a modern, integrated cloud platform built on Microsoft Dynamics 365. The solution digitalized the lead-to-cash and…

Resolving at speed
Resolving at speed

Sonata Software helped the client streamline end-to-end Customer and IT Service processes using Microsoft Dynamics 365 Customer Service. By leveraging out-of-the-box Microsoft capabilities and…

The AI modernization edge
The AI modernization edge

A global leader in professional information and software solutions partnered with Sonata to modernize its T360 suite of enterprise applications using AI-driven development practices. Leveraging…

Runways to  the cloud
Runways to the cloud

Sonata Software partnered with a leading Indian infrastructure conglomerate to migrate its end-of-life on-premises datacenter to Microsoft Azure. Using a phased lift-and-shift approach, Sonata…

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Fast track to cloud - Lift-and-shift migration to Azure for a global ITES provider

Sonata Software partnered with a global ITES company to re-host its on-premises infrastructure to Microsoft Azure.

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Smarter claims, seamless  conversations
Smarter claims, seamless conversations

Sonata Software enhanced an existing Dynamics 365 Customer Engagement (D365 CE) implementation for a leading US-based insurance provider by enabling Copilot and Live Chat capabilities. The…

Care without complexity
Care without complexity

Sonata Software transformed the client's member support operations by redesigning a cluttered user interface, integrating AI-powered Copilot assistance, and implementing omnichannel chat…

Sonata accelerates .NET 8 modernization to deliver 35% faster migration for a mortgage platform
Sonata accelerates .NET 8 modernization to deliver 35% faster migration for a mortgage platform

A leading US-based mortgage lender and servicer operates an enterprise-grade platform serving millions of customers nationwide. With a comprehensive suite of more than 30 interconnected .NET…

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Policy of protection

Sonata Software partnered with a leading Indian multinational insurer to optimize their Azure-based infrastructure.

devops-financial-banner
Global Financial Leader Accelerates Development with Integrated DevOps Platform

A financial services leader transformed its software development lifecycle by implementing an integrated DevOps platform. By automating workflows and integrating Jira, GitHub, and GitHub Actions,…

Mortgage
Upgrading a legacy loans platform to .NET 8.0 using GitHub Copilot and Gen AI for a leading…

Sonata partnered with a leading U.S.-based mortgage lender and servicer to modernize its legacy loans platform.

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sunset  to AI sunrise
From platform sunset to AI sunrise

Sonata Software partnered with a leading global consumer healthcare company to transition its GenAI ecosystem from a retiring third-party platform to Microsoft Copilot Studio.

AI trails for clinical trials
Unifying AI development with Sonata’s platform-as-a-service for a clinical tech leader

A global leader in clinical trial technology partnered with Sonata Software to overcome fragmented AI development across its enterprise. Sonata deployed a robust AI Platform-as-a-Service (PaaS)…

Transforming healthcare
Transforming healthcare documentation with AI-powered transcription and Azure OpenAI

Sonata Software transformed a US healthcare service platform's manual documentation process by implementing a Gen AI-powered intelligent transcription solution. Using Azure OpenAI technology, the…

Optimizing Sales Process
Optimizing Sales Process with Seamless Migration to Dynamics 365 CE

Sonata Software engaged with the client by helping them migrate from their current CRM system to Dynamics 365 CE.

Sonata helps streamline operations  for a global vision care major with its  unique Platformation™ framework
Sonata helps streamline operations for a global vision care major with its Platformation™ framework

The client is a global medical technology company that provides eye care professionals with what they need to successfully develop their practice.

GenAI-Powered Test Case Generation  for Clinical Research
GenAI-Powered Test Case Generation for Clinical Research

A global leader in cloud-based technology solutions for clinical research faced agility related challenges with respect to test case creation and coverage.

Webinars

Reimagine business processes
Reimagine business processes with Microsoft Copilot and AI: Driving efficiency and agility

Business leaders across finance, procurement and operations are facing unprecedented challenges. Manual processes, data silos and inefficient workflows are no longer sustainable in today's…

Digitally Transform your CRM in Banking
Digitally Transform your CRM in Banking, Insurance & Capital Markets Industries

Discover how migrating from Salesforce to Microsoft D365 transforms CRM for banking and insurance, cuts TCO, boosts sales, and modernizes ERP with Gen AI Co-Pilot insights.

Decode Co-pilot
The Future of Finance: Leveraging D365 Copilot for Smarter Operations

The Sonata Masterclass Series explored disruptive tech enabling agile, productive, and cost-efficient businesses in a webinar on D365 Copilot for smarter operations.

Your Path to Connected AI-driven Customer Experience
Your Path to Connected AI-driven Customer Experience: Migration to Dynamics 365 CE

Microsoft Dynamics 365 CE revolutionizes CRM with AI-driven innovation, maximizing CRM value. Experts share insights on futureproofing operations in this transformative webinar.

Manufacturers Leveraging Intelligent business automation
Manufacturers Leveraging Intelligent business automation to Optimise Operations

Explore AI-driven automation in manufacturing to boost efficiency and productivity. Experts discuss modernizing RPA and strategies for reducing costs and accelerating digital transformation.

AI-driven Automation
AI-driven Automation with Microsoft Power Platform

Transform healthcare with AI-driven automation to improve operations and productivity. Experts offer strategies for modernizing RPA, reducing costs, and accelerating digital transformation.

fireside
Driving Retail Revenue Growth and Profitability with AI-Powered C360

Watch the Fireside Chat recording to discover how data-driven strategies can transform retail, enhance customer relationships, and create impactful, lifecycle-spanning consumer experiences.

Resources

Transform into a Frontier Firm with Sonata Software
Transform into a Frontier Firm with Sonata Software

Partner with Sonata, a Microsoft-recognized Frontier partner, to align your business with Microsoft's vision for AI-first organizations – where intelligence is on-demand, human-agent teams drive…

Boost cost efficiency
Boost cost efficiency and operational performance with Microsoft and Sonata by migrating to…

Sonata’s IntelliConvert accelerates the move from Alteryx to Microsoft Fabric — empowering healthcare and life sciences (HLS) enterprises to unify R&D, clinical, commercial, and supply chain…

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Reimagining Medicaid redetermination

A collaborative AI framework to prevent coverage loss at scale. Medicaid faces a challenge. With the end of continuous coverage and new mandates like the “One Big Beautiful Bill Act,” millions…

VMware to Azure migration
Simplify your VMware to Azure migration with Sonata's expert solution

We can seamlessly transition your infrastructure from VMware to Microsoft Azure, ensuring stability, consistency, and significant 
cost reductions.

Microsoft Fabric for Life Sciences & Consumer Health Industry
AI-Ready Data Foundation on Microsoft Fabric for Life Sciences & Consumer Health Industry

Sonata offers a comprehensive solution for businesses seeking to modernize their data infrastructure on Fabric, leveraging AI and automation for efficiency and effectiveness.

Fast-Track Your M365 Copilot Journey with Sonata's Accelerator Workshop
Fast-Track Your M365 Copilot Journey with Sonata's Accelerator Workshop

Start your Microsoft 365 Copilot journey with Sonata's M365 and M365 Accelerator workshops – ensuring secure and efficient AI integration within your organization.

Cloud & Data
Cloud & Data

Accelerate AI with a PoC, envisioning workshop and deployment – all backed by up to $25K in Microsoft Funding

synapse-to-fabric
Migrate from Azure Synapse to Microsoft Fabric Seamlessly with Sonata

With our Synapse Migrate accelerator, migration to Fabric gets easier, faster and less expensive.

salesforce-to-d365
Salesforce to Dynamics 365 with Sonata’s AI-Infused Migration Tools & Accelerators

Boost Win Rates, Accelerate Sales Cycles, and Maximize CRM ROI: Transition from Salesforce to Dynamics 365 in Just 150 Days!

ms365-e3-to-e5
Accelerate your E3 to E5 migration rate with a proven implementation partner

Because complex migrations demand expert execution

finance-operation-on-d365
Transform your finance operations on D365 with Copilot and AI agent-based automation

Driving financial excellence through AI and automation with Sonata

csp
Accelerate Microsoft Cloud adoption with Sonata Software

The Microsoft Cloud Solution Provider (CSP) program empowers enterprises to move beyond rigid licensing, offering flexibility and innovation at scale.

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Managed Cloud Optimization Services

Explore a curated collection of assets tailored to help you effectively engage prospects and amplify your outreach for managed cloud optimization services.

Modern Cybersecurity & Risk Management

Access a suite of purpose-built assets to drive impactful prospect engagement and boost visibility for modern cybersecurity and risk management services.

Industry-Specific Copilots & Agents

Discover sales-ready assets crafted to strengthen your outreach and showcase the value of industry-specific Copilots & agents to potential clients.

AI-Driven Data Platform Modernization

Leverage expertly designed assets to connect with prospects more effectively and highlight our AI-driven data platform modernization services.

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