In a previous post on Omni-Channel service, I mentioned that customer service and satisfaction is becoming an increasingly important point of focus. Outside of the regular contact channels for customer service, field service technicians are perhaps the most important touch-point between company and customer.
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Why would a Roofing Contractor care about the Microsoft cloud?
Rain clouds and thunder clouds have always mattered to roofing and other specialty contractors, but in today’s world, the Microsoft Azure cloud can be just as important. One slows things down while the other speeds things up.
| Sonata Software
Making AI Success
Contents
Why AI projects fail?3
Unrealistic expectations4
Wrong problem statement4
Wrong understanding of business4
Wrong Data4
Data size4
Limited EDA (Exploratory Data Analysis)4
Wrong tools, model and people4
Wrong success metrics5
Conclusion:5
Making AI Success
| Manjeet Khan Malwan
How Platforms address modern day Challenges in Mobile backend development?
While organizations work on their enterprise mobile strategies doing mobile application backend development, they encounter predominant challenges and complexities like below
1. In-house expertise gap for mobile application backend development
| Revathi R
Innovative Tech Will Make Travel More Customer-Centric
Tourism in India accounts for 6.8 percent of the GDP and is the third-largest foreign exchange earner for the country. The sector over the years have relied on technology to significantly improve time-to-market while lowering operational costs and improving customer services. In an exclusive interaction with CXO today,
Bernaad R Chetty, Assistant Vice President, Sonata Software
technology trends and opportunities in the travel domain
| Bernaad Chetty