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TMT

Overview

Fortify Your Future!

As we welcome the era of resurgence and growth, business leaders now find themselves confronted with the specter of a recession, navigating the impact of persistent inflation, and addressing critical issues in supply chain, energy sourcing, and digital skills.  

To succeed, enterprises must focus on strategic outcomes and initiatives, be it cost optimization, margin enhancement, growth, or technology-driven transformations.

The tech industry evolves rapidly, rendering products and business models obsolete due to constant innovation and disruptive market forces. Effectively managing innovation, engineering, and business strategies becomes critical. 

 

TMT Overview

Other Industries we serve:

Energy & Utilities

Energy and Utility companies face complex challenges with dynamic markets, rising regulations, and rapidly changing customer demands.

Utilities, once uber-focused on energy delivery, are finding themselves competing in the world of digital services and fending off new entrants to the market.

With the right strategy and a modern business platform, these challenges become opportunities to create a competitive advantage.

Sonata platformation not only helps our clients to create and deliver technology that solves today's challenges but also to realize a modern business platform that is scalable, connected, open, and intelligent to meet the needs of tomorrow.

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Energy and Utilities

Field Services

Effective Field Services management requires multiple levels of coordination.

In addition to skills training as well as the logistical and administrative aspects, Field Services companies need effective strategies to meet customer expectations, balance workforce utilization, and stay profitable.

At Sonata, we specialize in designing, deploying, and supporting Microsoft Dynamics 365 technology solutions for Field Services businesses. We also offer scheduling and mobile field management as well as ERP, CRM, project management, and content management workflows.

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Field Services
OFFERINGS

World Class Service Offerings for Technology, Media & Telecom

  • Navigating Your Digital Journey

    Navigating Your Digital Journey: Unleashing the Power of Advisory & Assessments

    At Sonata, we empower digital journeys and provide advisory and assessment services to improve customer engagement efficiently.
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    • At Sonata, we empower digital journeys and provide advisory and assessment services to improve customer engagement efficiently.  
    • Our services include designing user-centered experiences, made-to-order software development, and an independent software creation lab for rapid prototyping.  
    • With our suite of digital tools, you can accelerate your digital transformation and leverage data for strategic decision-making and exceptional customer experiences. 
       

     

  • User-Centered Experiences

    User-Centered Experiences that Leave a Lasting Impact: A Design Approach

    Sonata’s design capabilities offer a competitive edge by crafting human-centered experiences for customer and company success.
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    • Sonata’s design capabilities offer a competitive edge by crafting human-centered experiences for customer and company success. 
    • Our services include brand strategy, customer journey mapping, and UX/UI design.  
    • Through collaboration and user-focused research, we create elegant and meaningful solutions that optimize the customer experience and gain a competitive advantage. 
       
  • Tailored Software Development Services

    Tailored Software Development Services: Custom-Built for Your Needs

    Sonata’s team of designers, architects, and software engineers can help build digital products efficiently using Agile methodologies and quality assurance practices.
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    • Sonata’s team of designers, architects, and software engineers can help build digital products efficiently using Agile methodologies and quality assurance practices.  
    • With expertise in security, compliance, and continuous monitoring, we ensure your software remains secure and efficient throughout its lifecycle.  
    • Our services also include innovation consulting, product design, digital platform development, and ongoing support to achieve the best outcomes in the shortest time. 
       
  • Software Lab

    Software Lab: A Gateway to Digital Solutions

    Sonata’s Engineering Labs offer a turn-key solution for organizations seeking efficient digital product development.
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    • Sonata’s Engineering Labs offer a turn-key solution for organizations seeking efficient digital product development.
    • We set up self-contained software development labs, providing the right talent and an economical software development environment.
    • With transparent operations, dedicated teams, and PLM expertise, we deliver high-quality digital solutions, at an optimal cost.
  • Advanced Modeling and Engineering

    Optimizing Content with Advanced Modeling and Engineering

    Sonata offers comprehensive content engineering services, leveraging AI and machine learning to turn data into actionable insights.
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    • Sonata offers comprehensive content engineering services, leveraging AI and machine learning to turn data into actionable insights.  
    • With a globally distributed team of experts, we partner with leading businesses to develop data-driven solutions, including content moderation, e-commerce classification, and search optimization.  
    • Our end-to-end digital enablement services and multilingual product support ensure efficient processes and responsive customer assistance.   
       
  • Digital Tools

    Accelerate Your Workflow with Cutting-Edge Digital Tools

    Sonata's digital tools like Lightning Build and API Platforms offer pre-built technology for fast and high-quality solution delivery, adhering to engineering best practices.
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    • Sonata's digital tools like Lightning Build and API Platforms offer pre-built technology for fast and high-quality solution delivery, adhering to engineering best practices.  
    • Our Data Platform Tools enable data-driven insights, while the DevOps accelerator streamlines product development.  
    • We provide AI-powered solutions for data science, continuous automation testing, and intelligent experiences through Smart Building Management. 
       
  • Seamless Cloud Integration

    Seamless Cloud Integration: Enhancing Business Performance

    We offer comprehensive cloud services to guide you through your cloud journey, from migration to modernization.
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    • We offer comprehensive cloud services to guide you through your cloud journey, from migration to modernization.  
    • With a dedicated Cloud Center of Excellence and strong partnerships with AWS, Microsoft, and Google Cloud, we enable rapid adoption, scaling, and optimization of cloud solutions.  
    • Our cloud services include detailed assessments, migration roadmaps, cloud-native development for IoT, AI/ML, and more, as well as 24/7 cloud monitoring and robust cloud security solutions. 
       
  • Power of Data

    Harnessing the Power of Data: Empowering Data Exploration and Analytics

    Sonata offers comprehensive data analytics solutions tailored to your business needs, helping accelerate innovation and reduce time-to-value realization.
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    • Sonata offers comprehensive data analytics solutions tailored to your business needs, helping accelerate innovation and reduce time-to-value realization.  
    • Our services include data platform modernization, MLOps, AIOps, fraud detection, and digital customer services, enabling agile, responsive, and AI-powered experiences.  
    • With our Centers of Excellence, we provide end-to-end solutions for product design, development, and continuous delivery. 
       
  • Data-Driven Customer Service Journeys

    The Impact of Data-Driven Customer Service Journeys

    Sonata offers contact center solutions for efficient customer interactions across multiple channels.
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    • Sonata offers contact center solutions for efficient customer interactions across multiple channels.
    • With personalized service and effective communication, we enhance customer experiences, by utilizing Amazon Connect and AI/ML integration.
    • With decades of digital engineering experience, Our CX Value Chain Assessment and Amazon Connect Implementation enable proactive and adaptive customer experiences.

Value Proposition

Sonata stands out as the ideal solution partner, equipped with a full suite of services covering the entire spectrum.

Our collaborative approach enables co-innovation, fostering the creation of new products and platforms while also serving as a transformation catalyst for existing products and businesses to adapt, grow, and stay relevant in the ever-changing tech landscape. 

TMT Sonata Value Proposition