Insights

With popularity of mobile payment systems, QR codes can be found almost anytime, anywhere in daily life. From luxury shopping centres to street vendors, consumers can make payments easily by scanning the QR code with their smart phones. The awkwardness of forgetting your wallets at home no longer exists. If you have a mobile payment set up on your phone, you can virtually always go cashless in daily life.

The travel industry has been growing at a good pace and has also been constantly changing over the last few years. The increased expectations of the modern-day traveler for enriching customer experience has disrupted the travel industry. The industry operators must have a good understanding of the expectations of different age groups and types of travelers like Business, vacation with family, Solo travelers to ensure their customers have a great travel experience to ensure customer loyalty.