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How we helped a Global Mining Leader to Refresh its Digital Roadmap?


CASE STUDY How we helped a Global Mining Leader to Refresh its Digital Roadmap?

Our client is a growing and innovative company that offers professional services to companies engaged in metallurgy and exploration. It has 50 offices worldwide in 30 countries and specialises in process improvement.

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Problem Statement

The company's production was deteriorating as a result of unstable systems and severe technical issues. It was vital that the organisation solve this issue and establish a platform that would identify problems and provide a roadmap for improving its services.

A Digital Road Map was created to fulfil the client's present demands while also incorporating future requirements. In addition to highlighting strategic concerns that needed to be addressed, the Digital Road Map would aid in the resolution of operational and strategic issues.

A Personalized Solution

The Sonata team created a digital roadmap for a multinational mining corporation to satisfy both the organization's immediate and future demands. It handled ongoing business needs by updating to D365 across many countries. To determine these needs, data from supply chain, operations, finance, transportation, and warehousing was analysed.

As part of our performance management approach, we created a system to track staff productivity. Sonata is a preferred partner to assist our clients in digital transformation and to deliver a comprehensive strategy to make your organisation future-ready. Sonata supported global and functional rollouts around the clock.

Sonata designed and implemented a connector between Dynamics 365 Supplier Relationship Management and a number of other logistics systems. We are currently engaged in a digital transformation engagement with the client, where we are utilising the platform thinking paradigm and enabling IoT and mobility functions.


We identified major functional and operational challenges and installed custom solutions to smooth their operations globally, resulting in rapid growth. We were able to provide seamless modernization across existing systems because of Sonata's experience, and these additions helped the business process by eliminating difficulties at the financial and operational levels. It minimised manual labour and made the system future-proof.