New-age technologies have modernized every part of the customer experience. The organizations that utilize the application of latest technologies are seen to have a competitive edge in the market. When these technologies help harness valuable insights from the data collected, it helps organizations to deliver a personalized experience across all touchpoints. The data extracted from customer behavior act as customer intelligence which will help in enriching customer experience and ensure customer longevity.
In this webinar you will learn about:
- A successful strategy through a data-led approach
- Proven methodologies to achieve optimum customer experience in a systematic and programmatic manner
- How organizations have tackled similar problems in ensuring customer stickiness
- Live use cases of how Sonata has helped achieve unique customer experiences with data and related business models
Through this webinar, our experts will help you shape your digital vision, through Sonata's unique Digital Transformation approach Platformation™ leveraging data.
Head - ISV/Product Engineering & Digital Services
Head – Data & Analytics Competency