Sonata partnered with a leading manufacturer in the bedding industry, to address challenges in lead management, supply chain visibility, and outdated customer-facing systems. By leveraging Microsoft Dynamics 365 ERP and Power Platform, Sonata built a resilient supply chain and customer service platform. This initiative resulted in increased conversion rates, improved operational efficiency, and minimized supply chain disruptions.
Insights - Case study
Harvesting Efficiency
A leading Danish agri-business partnered with Sonata to overcome complex operational challenges and achieve their Agro 360 vision. By implementing Dynamics 365 F&O, Retail, Cloud POS, and Sonata's CTRM solution, the client streamlined operations, enhanced visibility, and optimized pricing strategies across their business.
Simply Delightful
Sonata implemented a comprehensive managed services solution for the UK and Ireland branches of a leading multinational pizza restaurant chain. The solution focused on streamlining helpdesk processes, providing multi-level support, and optimizing user access control. This resulted in significant reductions in incident tickets, improved response times, and enhanced overall IT support efficiency, enabling the client to focus on their core business of delivering quality pizzas to customers.
The Smell of Success
A global fragrance manufacturer was looking for a strategic partner to address their challenges with AX 2012 stability and performance issues. By establishing a dedicated IT CoE, Sonata delivered robust BAU support, implemented digital solutions, and achieved significant cost savings and performance improvements, positioning the client for future growth
Financial Services made efficient
A leading global financial institution partnered with Sonata to migrate from their outdated Lotus Notes-based system to a modern, efficient platform using Microsoft Power Platform and Office 365, resulting in significant time savings and an 80% efficiency improvement,