Insights - Case study

A leading plumbing products manufacturer in the United States modernized their ERP system from AX 2009 to Dynamics 365, overcoming significant operational inefficiencies and gaining advanced functionalities to streamline warehouse and pricing operations.

Sonata partnered with a leading manufacturer in the bedding industry, to address challenges in lead management, supply chain visibility, and outdated customer-facing systems. By leveraging Microsoft Dynamics 365 ERP and Power Platform, Sonata built a resilient supply chain and customer service platform. This initiative resulted in increased conversion rates, improved operational efficiency, and minimized supply chain disruptions.

A leading Danish agri-business partnered with Sonata to overcome complex operational challenges and achieve their Agro 360 vision. By implementing Dynamics 365 F&O, Retail, Cloud POS, and Sonata's CTRM solution, the client streamlined operations, enhanced visibility, and optimized pricing strategies across their business.

Sonata implemented a comprehensive managed services solution for the UK and Ireland branches of a leading multinational pizza restaurant chain. The solution focused on streamlining helpdesk processes, providing multi-level support, and optimizing user access control. This resulted in significant reductions in incident tickets, improved response times, and enhanced overall IT support efficiency, enabling the client to focus on their core business of delivering quality pizzas to customers.