Insights - Case study

Enhanced a leading technology company's retail presence through a comprehensive mystery shopping program, delivering actionable insights that improved display execution, strengthened retailer partnerships, and boosted sales performance in the wearable technology category.

AI-powered Dynamics 365 solution revolutionized operations for a leading mortgage company, automating lead qualification, loan recommendations, and content generation. By migrating from Salesforce to D365CE, the company is set to slash pre-eligibility response times by 95%, drive a 10% increase in upselling opportunities, and save up to $73K annually. This transformative solution significantly enhanced efficiency, reduced costs, and elevated borrower engagement, paving the way for sustainable, scalable growth.

A leading travel and tourism company partnered with Sonata to modernize its infrastructure and accelerate service delivery. Facing challenges with outdated systems, scalability limits, and high defect rates, Sonata implemented an AWS-based DevOps platform with automated CI/CD, testing, and dynamic scaling. The solution reduced deployment time by 4x and cut release cycles by 30%, and optimized resource use—driving cost savings, scalability, and enhanced stakeholder confidence.

Sonata helped a leading financial services provider to achieve seamless, secure, and efficient operations across 500+ applications globally. Facing challenges with manual processes, compliance, and fragmented source code management, Sonata implemented an AWS-based DevOps platform that automated CI/CD pipelines and bolstered security. This solution reduced manual efforts by 70-80%, cut release cycles by 30%, and improved collaboration and compliance standards.

For over 24 months, Sonata has driven innovation with the Microsoft Fabric team. Our Lightning Data Suite, powered by Harmoni.AI, fast-tracks data modernisation, making it AI-ready with unmatched speed and efficiency.