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Modernizing legacy ERP and boosting User Experience for a Global Enterprise Software firm

Data

CASE STUDY Modernizing legacy ERP and boosting User Experience for a Global Enterprise Software firm

About the Customer

The client is a multinational software company headquartered in the United States. It is a well-known business solutions company that provides a wide range of industry-specific enterprise software solutions.

about-client

Problem Statement

The company wanted to grow their market share and take the lead in their market categories, but they were up against a number of obstacles, including:

  • Limited accessibility owing to a desktop programme
  • Complex user interfaces with usability difficulties
  • Limited scaling up and scaling out possibilities
  • Slow licencing and onboarding
problem-faced

solutions

Following the preliminary assessment, Sonata assisted the customer in developing a multitenant platform architecture on Azure that was extremely scalable and available and boosting the user experience

  • It's REST-based. All of the functionality of the .Net API Platform is exposed.
  • Angular-based modern SPA with rich and intuitive user interactions
  • Virtual Agent bot to give better app interactions
  • Common UX/UI Framework to design various applications uniformly for consistent UX

Business Benefits

  • Higher scalability 
  • Improved usability and consistency throughout the portfolio of applications 
  • High accessibility across a variety of form factors
  • Reduced user onboarding time 
  • Lower customer cost of ownership
     

Tools & Tech:

Applicable Service Catalogues: UX Platform Engineering including Bots, API Platform Engineering (Consumption, Improvements)

Existing Tech landscape

Web API

Win Forms

MS SQL Server

Target Tech Landscape

WEB API

SQL