Leading wholesale B2B multinational company opts for SAP Hybris Commerce
Modernizing legacy ERP and boosting User Experience for a Global Enterprise Software firm
About the Customer
The client is a multinational software company headquartered in the United States. It is a well-known business solutions company that provides a wide range of industry-specific enterprise software solutions.
Problem Statement
The company wanted to grow their market share and take the lead in their market categories, but they were up against a number of obstacles, including:
- Limited accessibility owing to a desktop programme
- Complex user interfaces with usability difficulties
- Limited scaling up and scaling out possibilities
- Slow licencing and onboarding
solutions
Following the preliminary assessment, Sonata assisted the customer in developing a multitenant platform architecture on Azure that was extremely scalable and available and boosting the user experience
- It's REST-based. All of the functionality of the .Net API Platform is exposed.
- Angular-based modern SPA with rich and intuitive user interactions
- Virtual Agent bot to give better app interactions
- Common UX/UI Framework to design various applications uniformly for consistent UX
Business Benefits
- Higher scalability
- Improved usability and consistency throughout the portfolio of applications
- High accessibility across a variety of form factors
- Reduced user onboarding time
- Lower customer cost of ownership
Tools & Tech:
Applicable Service Catalogues: UX Platform Engineering including Bots, API Platform Engineering (Consumption, Improvements)
Existing Tech landscape
Web API
Win Forms
MS SQL Server
Target Tech Landscape
WEB API
SQL
Related Post
