Leverage Cloud to achieve digital transformation faster
Cloud has become the vital cog in the machine that is ‘digital transformation’. But how does it enable digital transformation for enterprises? Can Cloud accelerate some enterprise initiatives to stay competitive?
The answer, we believe is a resounding yes. From being cost effective to increased agility for enterprise projects, here are 5 key ways in which Cloud empowers digital transformation:
Deriving tangible business outcomes for retail analytics investments
Each and every Retail business is at multiple levels of maturity with regard to leveraging their data assets for customer acquisition, customer experience and operational efficiency. However, a future-proof retail analytics ecosystem is needed to address the following challenges (boldfaced) with the adjoining solutions:
Starting your digital journey using Robotic Process Automation (RPA)
Couple of years before when I spoke about Robotic Process Automation (RPA) with one of my prospects, they asked me ‘where the robots are, how they work, if they are battery operated, how they are recharged and lastly how long they can work on a single charge?’ I think we have come a long way past that discussion. Today, prospective customers are well conversed with the RPA concept and many of them have started taking advantage of using them to automate their business processes. Now the question is how to go about and become successful in this journey.
Say good-bye to QR codes, get ready to enter the facial recognition era
With popularity of mobile payment systems, QR codes can be found almost anytime, anywhere in daily life. From luxury shopping centres to street vendors, consumers can make payments easily by scanning the QR code with their smart phones. The awkwardness of forgetting your wallets at home no longer exists. If you have a mobile payment set up on your phone, you can virtually always go cashless in daily life.
The New Era Of Digital Traveler’s Customer Experience
The travel industry has been growing at a good pace and has also been constantly changing over the last few years. The increased expectations of the modern-day traveler for enriching customer experience has disrupted the travel industry. The industry operators must have a good understanding of the expectations of different age groups and types of travelers like Business, vacation with family, Solo travelers to ensure their customers have a great travel experience to ensure customer loyalty.