Insights

Retailers typically use a variety of applications from different vendors for processes such as POS, Warehouse Management, Partner Balancing etc., in an effort to deliver maximum value and create a differentiated experience for customers. Integration of these various applications with the underlying Microsoft Dynamics platform is crucial to facilitate seamless flow of data. While integration with Microsoft products is much simpler, connecting to third party applications can be slightly tricky.

Less than a week from now, 200 speakers from India and abroad, over 750 companies, more than 100 exhibitors and over 2000 delegates from India and abroad will gather in Mumbai for one of the most significant retail industry events in India. The 14th edition of the India Retail Forum, IRF 2017, will be held at the Renaissance, Mumbai on 19 and 20th September 2017.

The last two decades have seen an unprecedented transformation in the retail industry. The good thing is that the customer demand remained intact. In fact, it is growing steadily. However, there has been a transformation in people’s buying behavior and lifestyle choices.

Competitive pressures are also phenomenally high. E-commerce players have disrupted the market. At the same time, physical retailers too are experimenting with new formats to bring down costs and build sustainable business models.

Options, convenience and personalized shopping experiences. A brand new world beckons! Do you feel that your brick and mortar store needs a digital makeshift? Do your retail business operations need to be optimized, fulfilment of orders and customer insights provided for its (retail business’) smooth functioning?

If you’re wondering what the Retail industry is bound to offer up to its customers, then this is definitely for you. Here are 5 sure shot trends that will be made ubiquitous across the retail industry: