Case Study
When Sonata's test automation services enable a Fortune 500 Healthcare giant to increase business agility. With the implementation of phased Test Automation, we helped this company overcome its challenges of using over 800 applications across multiple geographies, resulting in cost savings, improvement in response time, and overall user experience.
When Sonata enables one of the world's leading audio products and solutions companies to leverage data for a better customer experience. Through a comprehensive cloud modernization program, we helped this company overcome its challenges and improve its operations, resulting in increased efficiency, cost savings, and a better customer experience. Read on to learn more about how Sonata delivered real results for this global travel leader.
When one of the world's largest travel companies needed to modernize their technology and deal with the challenges of disparate monolithic systems across multiple markets, they turned to our team of IT experts. Through a comprehensive cloud modernization program, we helped this company overcome their challenges and improve their operations, resulting in increased efficiency, cost savings, and a better customer experience. Read on to learn more about how Sonata delivered real results for this global travel leader.
In today’s rapidly changing business environment, organizations need to be agile and highly responsive to step up and thrive in the long run. The case study showcases how a leading marketing and corporate communications company servicing over 5,000 clients in more than 100 countries was facing financial visibility and profitability challenges due to disparate systems, manual data management, and non-standardized business processes. Sonata helped implement Dynamics 365 Finance & Operations (FO) and provided shared services support, automation, and improved manageability and audits.
The first hurdle was the migration of its existing legacy code base (on AX) to Dynamics 365, which was time-consuming, expensive, and required extensive manual effort. The struggle to migrate to the new platform within the specified timeframe was monumental.
Sonata recommended its Dynamics code migration tool, purpose-built to analyze code and automatically migrate it from an older version of AX to Dynamics 365 Finance and Operations. The tool helped reduce the overall effort by 22% when moving to extensions. The implementation included a range of customizations tailored to meet the project’s specific needs, helping the customer improve their operational efficiency and streamline processes
The D365 FO implementation chartered the path for visible impact for our customer, as witnessed in:
• Large-scale business integrations and a system to provide shared services support
• Automated processes driving new efficiency levels
• Improved manageability and audits
• Time Time-saving&O processes leading to optimization in total operations cost
Sonata's success stems from its best-in-class solution architecture, team expertise, agile approach, and optimized pricing and delivery models. Sonata's recommendations align with client businesses' core objectives for a modern, integration-friendly, marketing automation-supported platform that aids in faster scale-up of digital experiences and is flexible, intelligent, and affordable.
The client is a multinational software company headquartered in the United States. It is a well-known business solutions company that provides a wide range of industry-specific enterprise software solutions.
The company wanted to grow their market share and take the lead in their market categories, but they were up against a number of obstacles, including:
Following the preliminary assessment, Sonata assisted the customer in developing a multitenant platform architecture on Azure that was extremely scalable and available and boosting the user experience
Applicable Service Catalogues: UX Platform Engineering including Bots, API Platform Engineering (Consumption, Improvements)
Web API
Win Forms
MS SQL Server
Target Tech Landscape
WEB API
SQL
The client is a multinational enterprise software corporation based in the United Kingdom with 6.1 million customers around the world. It has locations in 24 different countries. The company is the world's third-biggest seller of ERP software and the leading supplier to small businesses, serving as a one-stop shop for all ERP, CRM, and payroll solutions.
The client had problems in three areas, and Sonata assisted the client in overcoming those obstacles. The customer wanted to broaden their reach by capitalising on the growing popularity of mobile devices. A wide range of ERP and related products must be mobile-enabled for all popular mobile platforms, such as iOS and Android. The proposed programme will enable small businesses to manage their accounts on the go using mobile devices.
The client needed a cross-platform mobile app to monitor their client's financial data and receive alerts. This would enable accountants to keep track of their clients while on the go. The client wanted to expand their reach among employees of small and medium-sized businesses in Europe, America, and Asia.
The main goal was to create a mobile-friendly platform that would work with iPhones and Android phones. This app was to be built using Xamarin, a cross-platform development environment with a single code base for iOS and Android. Sonata was critical in deciding to use the Xamarin platform for app development. The team successfully launched the mobile app in multiple international regions in one year.
Sonata assisted in the development of a mobile app that would work on both iPhone and Android devices. With a single code base, the app was to be written in C# and Xamarin. The forms worked on both iOS and Android devices. SQLite.NET ORM libraries were used for database operations, and Xuni Graph was used to create graphs and charts.
The final task was to work together on the development of a mobile app that integrates with the ERP in the backend to enable mobile sales. Traveling salesmen could use the app to access customer information, order management, invoicing, and quotations while on the road. In addition to the ability to view the product catalogue and promotions, these features were added. Components from Pagasus and Nephos were used. Maintenance of the iPad mobile sales app, development of a Windows 8.1 app, and integration with ERPs were also part of the scope of work.
Because of the platform's scalability, a large number of mobile devices could be supported. The mobile app will allow small businesses to manage their invoices, expenses, payments, products, and services while on the go. The client was ecstatic because they were able to quickly roll out mobile apps for various regions, allowing them to begin gaining new clients through the mobile ecosystem.
The client was able to launch their mobile app in the UK, US, Canada, Germany, and Spain, opening up new commercial opportunities.
The mobile application was completed on time. The platform was not only ready for localization, but it also offered a rich user experience with multiple graphs and tooltips. The client wanted to rethink and improve their business processes and requirements. They were well aware that their newly acquired mobile enablement status had given them a competitive advantage.
Sonata finished the mobile app in three months, and the client was ready to increase their marketing efforts.
The scalable platform could support a large number of mobile devices. The tablet's mobile app provided the best platform for salespeople to provide real-time information to customers, anticipate customer orders, and deliver quotations directly from the tablet. Access to data at any time and on-the-go order management improved sales effectiveness. The client commended the team for its quality focus and teamwork.
Microsoft praised the Mobile Sales Windows 8 App for its adherence to the user interface and user experience. This is yet another victory for Team Sonata!