On-Demand
On-Demand
In today’s fast-paced retail environment, customer expectations are continually evolving, and businesses must adapt to stay competitive. Our recent Fireside Chat brought together industry experts to explore how data-driven strategies can revolutionize retail operations and strengthen customer relationships.
Key Takeaways
- The Imperative of a 360° Customer View: As customers increasingly rely on digital platforms for inspiration and product discovery, retailers face the challenge of bridging gaps in customer data. Consolidating information from various touchpoints is essential to create a holistic customer profile, enabling more effective engagement and personalization.
- Data Consolidation: The Foundation of Hyper-Personalization: By connecting disparate data points, retailers can develop highly segmented audience profiles. These refined segments can be leveraged across various advertising platforms for targeted retargeting campaigns, significantly enhancing marketing efficiency.
- Leveraging Modern Data Platforms: Retailers can improve their existing data landscape by incorporating modern data platforms. This integration allows them to quickly extract value from the vast amounts of data generated, enabling agility in a rapidly changing market.
- Balancing Technology and Core Values: Successful retailers are integrating their core values, including sustainability initiatives, into their technological solutions. This alignment not only supports ethical business practices but also serves as a key differentiator, resonating with increasingly conscious consumers.
- The Tech-Driven Future of Retail: According to the HFS Pulse Report, 70% of retailers are prioritizing four key technologies in the next two years: AI, analytics, data and cloud platforms, and automation. One speaker shared his experience leveraging Generative AI to reduce repetitive inquiries by 80% and utilizing vision AI for enhanced in-store experiences, highlighting how these technologies are reshaping the retail landscape.
- Measuring Success in 2024 and Beyond: As we look toward the future, success in retail will increasingly be defined by metrics such as basket size, reordering cycles, and inventory turnover. However, the true differentiator will be data-driven innovation and agility—the ability to adapt quickly to changes and evolving consumer dynamics.
The future of retail lies in going beyond transactional relationships to cultivate meaningful, lifecycle-spanning experiences for consumers. Retailers who excel in delivering exceptional experiences across all touchpoints will thrive in this new era.
Watch the complete Fireside Chat Recording Now and discover how Sonata can help you navigate the future of retail technology and customer experience.
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Our endeavor is to help leaders like you understand the nuances of disruptive technologies that are going to enable businesses become agile, productive and cost-efficient.
We are hopeful that you will find our specially curated Bespoke Webinar ‘The Future of Finance: Leveraging D365 Copilot for Smarter Operations’ worth your time.
As part of the Webinar, we will also share how Sonata can help you unlock Copilot’s potential faster, better and cost-effectively.
In today’s rapidly evolving manufacturing landscape, staying competitive requires more than just traditional methods. Embrace the power of AI-driven automation to transform your manufacturing processes and unlock new levels of efficiency and productivity.
In this insightful webinar, hosted by Microsoft in collaboration with Sonata Software, industry experts Bobby Chang (Microsoft) and Manu Swami (Sonata Software) explore how to modernize your RPA environment with intelligent automation. Learn practical strategies for maximizing business value, reducing costs, and accelerating your digital transformation journey.
Key Highlights:
- Hyper Automation in Manufacturing in the AI Era: Discover the latest trends in AI-powered automation and how they are revolutionizing manufacturing operations.
- Microsoft’s AI-powered Intelligent Automation Platform: Explore the advanced capabilities of Microsoft’s platform tailored for the manufacturing industry.
- Maximizing Business Value: Learn how to drive significant business value and benefits through RPA modernization.
- Successful Project Methodology: Get started on your modernization journey with our proven methodologies and expert guidance.
- Exclusive Offer: Take advantage of our free 2-hour workshop to assess your current environment and plan your path forward.
Watch Now to gain valuable insights and elevate your manufacturing operations with cutting-edge automation solutions.
The traditional methods of connecting with and understanding customers are transforming, thanks to the advent of artificial intelligence (AI). Microsoft Dynamics 365 CE is the ideal choice for organizations looking to maximize value from their CRM investments while futureproofing their operations with AI-driven innovation.
The webinar features esteemed thought leaders Mat Arnold, Pre-sales Dynamics Lead (Microsoft), Abhishek Mundra, Practice Director (Everest Group) and Manu Swami, Head of Technology (Sonata Software). They explore how Microsoft Dynamics 365 CE, enhanced with advanced AI, is revolutionizing CRM solutions.
Key takeaways from the webinar include:
- AI is reshaping customer experience, offering deeper insights and personalized customer interactions at a scale.
- How Microsoft Dynamics 365 CE ensures a connected and intelligent CRM system tailored to your organization's needs.
- Significant benefits of Microsoft Dynamics 365 CE as compared to Salesforce, when it comes to AI.
- Sonata's expertise enables cost savings and successful implementations with our unique tool-driven assessment and migration approach.
- Know about Sonata’s free 3-hour customer workshop, designed to assess an organization’s readiness for Dynamics 365 and develop an ROI-driven roadmap.
Watch the webinar to learn how you can transform your CRM strategy, leverage AI-driven innovations, and achieve significant cost savings by migrating to Microsoft Dynamics 365 CE.
In today’s competitive financial landscape, traditional CRM solutions may no longer be sufficient to meet the demands of the fast-evolving banking, insurance, and capital markets industries. Embrace the power of Microsoft D365 to transform your customer relationship management, reduce total cost of ownership (TCO), and elevate your sales productivity.
In this on-demand webinar, hosted by Sonata Software in collaboration with Microsoft, experts Justin Coaxum (Microsoft) and Ashik Shetty (Sonata Software) will guide you through how migrating from Salesforce and modernizing your ERP/CRM environment with Microsoft’s Gen AI Co-Pilot can unlock unprecedented operational benefits.
Key Takeaways:
- Microsoft D365 Platform: Explore the unique advantages D365 offers to financial industries, helping you stay ahead.
- Harnessing the Power of Gen AI Co-Pilot: Discover how AI can revolutionize your CRM with enhanced data insights and automation.
- Substantial Sales Productivity Gains: Learn how D365 can dramatically improve your sales performance.
- Migrating from Salesforce to D365: Understand why many businesses are making the switch and what it means for their bottom line.
- Customer Success Stories: Real-world examples of how clients have successfully transitioned and reaped significant rewards.
- Microsoft’s Salesforce Migration Program: Gain insight into Microsoft's commitment to a seamless migration process.
- Proven Strategies for Successful Client Migrations: Leverage expert methodologies to ensure a smooth transition.
- How to sign up for our free 2-hour workshop to assess your current CRM landscape and develop a personalized migration strategy.
Watch Now to discover how D365 and Gen AI Co-Pilot can transform your business, reduce costs, and accelerate productivity.
Enterprises face challenges with fragmented data sources, complex integration, inconsistent governance, and poor data quality, which hinder their ability to prepare and manage AI-ready data effectively. These challenges also impact their ability to deliver accurate, timely, and actionable insights, compounded by high engineering costs and lack of agility.
As a featured & launch partner for Microsoft's revolutionary Fabric platform, Sonata's solutions & accelerators modernise enterprise data to make it AI-ready.
Join us at the European Microsoft Fabric Community Conference from September 24th – 27th, 2024, in Stockholm, Sweden, for the biggest gathering of the brightest minds in the Microsoft Fabric ecosystem.
Sonata, a gold sponsor, invites you to visit us at Booth #22 and explore three key themes of Microsoft Fabric:
- Data Modernisation for Responsible-First AI-Ready Enterprises: Data Modernisation to Become a Responsible-First AI-Ready Enterprise: Build a scalable data platform that consolidates diverse data, ensuring centralised security, quality, governance, and compliance for responsible AI implementation. Our accelerators reduce engineering costs by 30-40% and increase efficiency by 50%.
- Business 360° Across Industries: Deliver 360° business insights using domain-specific, connected data platforms, achieving 30X agility and improving customer experience, retention and growth, especially in verticals like Retail, HLS, BFSI, and Manufacturing. Sonata brings pre-built AI models to deliver business 360 Insights.
- Modernising Data Infrastructure for Unified Analytics: Transform fragmented, open-source, legacy tech landscapes (eg. Multi-stack, Synapse, Snowflakes) into a unified SaaS-based platform within the Azure ecosystem for a seamless and simplified experience.
Explore Sonata's Fabric Solutions tailored for your industry here!
Sonata's Microsoft Journey
- Expertise: 400+ Microsoft Fabric SMEs and a legacy of product engineering collaboration.
- Comprehensive Solutions: Harmoni.ai accelerators and data modernisation solutions enhance decision-making and agility and reduce costs.
Register now for an exclusive demo session with our subject matter experts at FabCon.
See you at Booth #22!
Many enterprises today are struggling to derive the key benefits of an investment in the Cloud. The search for definable values like lower TCO, agility, and growth can prove elusive if the cloud initiatives do not pursue the right approach.
We are excited to share with you a panel discussion with industry leaders with rich experience and expertise in implementing large-scale cloud migration programs.
The panellists explored specific decision-making criteria, execution approaches, and technology considerations that Microsoft customers have employed when investing in the cloud to bring transformative benefits to their organizations.
Topics covered:
- What Azure/cloud optimization strategies have companies started adopting to facilitate lower TCO, agility, and business growth?
- Modernization and NOT just migration for business agility
- How to optimize apps for Azure
- Automation for growth with Cloud Modernization Assessment
- Engineering process for Azure
- Adopting cloud-native best practices - performance of cloud to be successful
80% of CIOs believe that they have not reached the business agility that they are aiming for.
Increasing customer expectations and changing landscape of the industry have urged businesses to be agile and reactive. Enterprises that are flexible enough to cater to the changing requirements and move faster to the market have gained a competitive edge. However many organizations are not able to adapt. Sonata helps vertically integrated businesses to bring the necessary agility to their system with cloud.
Who are attending this:
- CDO/CMO/CTOs
- Architects
- CIOs
- Director of online technology
- Digital Transformation Heads
Key takeaways of the webinar
What are the stages of cloud journey
What is the right way to start cloud jounrney
What are the advantages of the cloud journey
Use cases on how Sonata has helped businesses to achieve a competitive edge through cloud journey
Through this webinar, our experts will help you shape your digital vision, through Sonata's unique Digital Transformation approach Platformation™ leveraging cloud platforms on Teams.
Data Analytics is a game changer, but not all businesses are able to leverage it. Data-driven organizations leverage the power of data and analytics to create a seamless and consistent customer experience, gaining a competitive edge in the market. Sonata helps businesses to become data-driven and create delightful customer experiences translating to better business outcomes.
Who are attending this:
- CDO/CMO/CTOs
- Architects
- CIOs
- Director of online technology
- Digital Transformation Heads
- Data Officers
In this webinar you will learn about:
How modern data platforms can help in the the customer journey and prove business value.
Why is investing in data platform to enhance customer experience important.
How sonata experts can help on proving the business value of customer experience.
Live use cases of how Sonata has helped achieve businesses achieve success using Modern Data Platforms.
Through this webinar, our experts will help you shape your digital vision, through Sonata's unique Digital Transformation approach Platformation™ leveraging cloud platforms on Teams.
In the era of aggressive competition, it is imperative for businesses to use the latest technologies to gain a competitive edge. Increase your Enterprise Productivity by modernizing your .Net applications/API to have sleeker, faster, and more resource-optimized applications. Leverage Sonata's expertise and specialized lighting toolsets to accelerate your .Net application up-gradation with 20-30% faster assessments
Who are attending this:
- CDO/CMO/CTOs
- Architects
- CIOs
- Director of online technology
- Digital Transformation Heads
Key takeaways of the webinar
How .NET upgrading creates faster Applications
How .NET upgrading can reduce the operational and development costs
How Sonata lightning tools can help in faster modernization
Use cases on how Sonata has helped businesses to achieve a competitive edge through .NET modernization.
Through this webinar, our experts will help you shape your digital vision, through Sonata's unique Digital Transformation approach Platformation™ leveraging cloud platforms on Teams.