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A New Era of Connected Retail

To keep up with the expectations of today's customers, Retailers are looking at transforming the traditional shopping experience, bringing the power of technology to bear on their efforts to provide a unified shopping experience, through store digitization, a consistent presence both online and offline, and improved logistics and supply chain management to ensure speedy fulfillment. "A New Era of Connected Retail" explains How Personalization, Adaptiveness, and Intelligence are shaping Retail.

Exceptional Customer Experiences Keep You Ahead. Always

Companies providing exceptional personalized experiences throughout the buying journey win & retain more customers.

Consumer behavior is changing. Brands, online retailers, marketplaces, and consumer companies are vying for the same consumer by providing a superior consumer experience.

The key to thriving in this changing Retail ecosystem is platform-led thinking. Sonata's Platformation™ empowers retailers with a platform-centric approach creating a unified customer experience across the buying journey.

Sonata, with over two decades, has been a preferred Digital Partner for retailers and consumer goods companies. As a leader in Microsoft technologies, industry-leading platforms, our domain knowledge and signature approach to digital is encapsulated in our new offering.

Sonata Connected Retail helps reimagine retail, so you are ready for the future. Always.

Great customer
Assurance retail

Sonata Connected Retail Keeps Your Business Future-Ready. Always

Sonata Connected Retail bridges physical and digital systems with the concept of a connected ecosystem. It equips retailers with agility & data-aided insights on every aspect of the business to ensure a personalized & seamless Customer Experience remains the only constant.

Sonata sees three essential technology attributes to ensure a Retailer is future-ready. Always.

  • personalized


    Enable a customer-centric approach. Enhance customer loyalty through personalized shopping experiences at scale along with offering convenience-based choices.
  • adaptive


    Ensure an adaptive and agile technology stack. Unify all operations to achieve efficiency while providing experiences, managing orders & supply chain, data-enabled forecasting, and distribution.
  • Intelligent


    Equip your business with the power of data-aided insights at every touchpoint, at every transaction and at every process.

Transformation: Tailored to your Context

Sonata’s track record brings unique capabilities, knowledge of industry architecture, ready co-sell IPs, accelerators to realize connected retail.Talk to Sonata to accelerate your retail transformation journey.

Realize your digital vision using a design thinking-led approach with industry-ready models, Marchitecture™, and digital business processes.


Microsoft Biz Apps is popular with its cloud anchored offerings, be it, modernizing or transforming your business application, we can help you accelerate your digital journey by creating a personalized experience, connected commerce orchestrated through a resilient supply chain. 


Microsoft retail cloud is the agile way to reimagine retail operations. Sonata's deep understanding & alignment with the Microsoft cloud can accelerate your business and digital transformation journey. Sonata is a launch partner for the Microsoft Cloud for Retail. Read the Press Release.



Consultative Approach to Reimagine Retail

  • Design your retail Marchitecture™ using platform characteristics
  • Customized solutions through Platform engineering
  • Efficient managed services for your retail stores, commerce, PoS, and platforms


Years of experience

Industry Knowledge

specialty retail, health & beauty, fashion & apparel, consumer goods





Industry Ready IPs

Brick & Click, Modern Distribution, Kodo360


Strategic with Microsoft